Fairmont Le Château Montebello

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Accessibility features

Establishment category:

Sub-categories:
Hotel, Parking lot

Region:
Accessibility:
Partial access
Hearing impairments





Evaluation year by Kéroul: 2024

Fairmont Le Château Montebello
392, rue Notre-Dame
Montebello, (Québec)
J0V 1L0

Phone 1: 819 423 6341
Phone 2: 1 866 540 4462
Website: www.fairmont.fr/montebello/
Email: chateaumontebello@fairmont.com

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Activities and related services

Fairmont Le Château Montebello - Restaurant Aux Chantignoles
Partial access
Hearing impairments

Number of partialy accessible rooms : 4
Number of rooms : 211

Sensory Characteristics

Universal washroom

Step(s) leading to entrance
 No contrasting color bands on the nosing of the stairs


Driveway leading to the entrance
 Free width of at least 1.1 m

Step(s) leading to entrance
 No contrasting color bands on the nosing of the stairs
 Handrail on one side only
 Handrail between 86.5 cm and 107 cm above the ground
 Full-length continuous handrail
 Continuous handrail(s) with 30 cm extension at each end
 1 step or more : 2 steps

Ramp
 Maneuvering space of at least 1.5 m x 1.5 m in front of the access ramp
 No banding of color and/or texture
 Free width of at least 87 cm
 Area of the landing(s) of at least 1.2 m x 1.2 m
 Handrail on one side only

Front door
 Maneuvering space of at least 1.5 m x 1.5 m
 Free width of at least 80 cm
 Presence of an electric opening mechanism

Vestibule
 Area of at least 2.1 m x 2.1 m

2nd Gateway
 Free width of at least 80 cm
 No electric opening mechanism

Front door
 Double door

2nd Gateway
 Double door

Signaling
 No signage on the front door

Step(s) leading to entrance
 Contrasting color band on the nosing of the stairs
 Handrails on each side
 Handrail between 86.5 cm and 107 cm above the ground
 Full-length continuous handrail
 Handrail without extension at each end
 1 step or more : 6 steps

Ramp
 No access ramp

Front door
 Maneuvering space : 1,25 m x       2,3 m
 No difference in level between the exterior floor covering and the door sill
 No difference in level between the interior floor covering and the door sill
 Insufficient clear width : 71 cm
 Lateral clearance on the side of the handle of at least 60 cm
 No electric opening mechanism
 Exterior shackle handle
 Inside panic bar handle
 Inside handle located between 90 cm and 110 cm above the ground

2nd Gateway
 Difference in level between the exterior floor covering and the door sill : 17 cm
 No difference in level between the interior floor covering and the door sill

Front door
 Double door

2nd Gateway
 Double door

Course without obstacles
 No contrasting color bands on the nosing of the stairs
 No grip tape
 Handrail on one side only

Number of accessible floor(s) / Total number of floor(s)
  4 accessible floor(s) / 4 floor(s)

Elevator
 Accessible elevator
 Maneuvering space at least 1.5 m wide x 1.5 m deep located in front of the door
 Dimension : 1,38 m wide x 1,44 m deep
 Free width of the door opening at least 80 cm

Staircase
 No contrasting color bands on the nosing of the stairs

Counter
 Reception desk
 Counter surface : 106,5 cm above floor
 Clearance Depth : 14 cm

Signaling
 Road sign(s) difficult to spot
 Traffic sign in non-contrasting color

Accessibility

Universal washroom

Door
 Maneuvering space of at least 1.5 m wide x 1.5 m deep on each side of the door
 Inward opening door
 No exterior handle
 Raised latch : 120 cm
 Pressure plate / control button located between 100 cm and 120 cm above the floor

Area
 Area at least 1.5 m wide x 1.5 m deep

Interior maneuvering space
 Maneuvering space at least 1.5 m wide x 1.5 m deep

Toilet bowl
 Transfer zone on the side of the bowl of at least 90 cm
 No back support for tankless toilet

Grab bar(s)
 Horizontal behind the bowl
 Oblique left
 Located between 75 and 85 cm above the floor

toilet paper dispenser
 Toilet Paper Dispenser : 65,5 cm above floor

Washbasin
 Piping without insulation

Sanitary equipment
 Raised soap dispenser : 1,59 m above the floor
 Raised hand paper dispenser : 1,35 m above the floor

Changing table
 Baby changing table
 Raised handle : 1,45 m
 Raised Surface : 85 cm

toilet paper dispenser
 Toilet paper dispenser far from the toilet

Sanitary bin
 Garbage can in the clear floor space

Restoration : Bar Le foyer

Payment
 Counter surface : 106 cm above floor
 No clearance under the counter

Shop | (Located : Près de l’entrée )

Indoor circulation
 Circulation corridor of at least 92 cm
 Maneuvering area present at least 1.5 m in diameter
 75% of sections are accessible

Displays
 Majority of items at hand

Cash counter
 Counter surface : 106,5 cm above floor
 No clearance under the counter
 Wireless or removable payment terminal

Exercise room* | (Located : Bâtiment externe de l'hôtel)


 Exercise room inaccessible

Health centre* | Spa Fairmont Le Château Montebello (situé : dans le centre aquatique et club de santé)


 Health centre inaccessible

Accommodation Unit* 208 (Located 2e étage)


 Ground floor


 Bedroom inaccessible


 Access: inside building
 Access to room carpeted
 Access to room: path of travel exceeds 1.1 m


 Manoeuvring space in front of room door exceeds 1.5 m x 1.5 m


 No exterior door sill


 Easy to open door


 No automatic door


 Clear width of room door restricted (between 76 and 79 cm)


 Outside door handle too high : 104,5 cm


 Inside lever door handle
 Inside door handle too high : 105,5 cm


 Lock: magnetic card
 Lock too low  : 1,25 m


 Room door latch too high  : 1,135 m
 Room door latch easy to use


 Peephole less than 1.2 m from floor


 No hallway


 Manoeuvring space in room exceeds 1.5 m x 1.5 m


 Light switch near entrance less than 1.2 m from floor
 Light switch near entrance easy to use


 Electrical outlet between 40 cm and 1.2 m
 Electrical outlet located near bed


 Other controls (thermostat, A/C) between 40 cm and 1.2 m from floor


 Transfer zone on side of bed restricted : 51 cm


 1 bed
 Queen-size bed
 Bed too high  : 60 cm
 Bed: clearance under bed


 Wardrobe: manoeuvring space in front exceeds 1.5 m x 1.5 m
 Wardrobe: clear width of door restricted  : 43 cm
 Wardrobe: no door handle
 Wardrobe: hanger bar too high  : 1,76 m


 No coat hook


 Telephone located near bed


 Manoeuvring space in front of fridge exceeds 1.5 m x 1.5 m


 Room furnishings can be moved if necessary


 Room number in braille
 Room number in raised characters


 Telephone equipped with volume control or indicator light
 Flashing fire alarm
 No flashing doorbell
 No vibrating alarm clock


 Bathroom inaccessible


 Path of travel to bathroom: clear width restricted : 90 cm
 Path of travel to bathroom carpeted


 Easy to open door


 No automatic door


 Clear width of bathroom door insufficient : 64,5 cm


 Outside lever door handle
 Outside door handle height: between 90 cm and 1 m from ground


 Inside lever door handle
 Inside door handle height: between 90 cm and 1 m from ground


 The door is not easy to lock.


 Switch lower than 1.2 m


 Coat hook less than 1.2 m from floor


 Surface area of bathroom  : 1,56 m x 2 m


 Manoeuvring space in bathroom exceeds 1.5 m x 1.5 m


 No clear floor space on the side of the toilet bowl


 Toilet seat height: between 40 cm and 46 cm


 Toilet with flush tank
 Flush toilet control: less than 1.2 n from the ground


 No grab bar behind the toilet


 Horizontal grab bar at right of the toilet height: between 84 cm and 92 cm from the ground


 Toilet paper dispenser near the toilet
 Toilet paper dispenser height: between 90 cm and 1 m


 Garbage can near the toilet
 Removable garbage can


 Sink height: between 68.5 cm and 86.5 cm
 Clearance under the sink: larger than 68.5 cm
 Clearance width under the sink larger than 76 cm
 Clearance depth under the sink more than 28 cm
 Faucets at less than 43 cm to reach
 Insolated exposed pipes
 clear space area in front of the sink larger than 80 cm x 1.2 m


 Sink: lever operated faucets


 Mirror located less than 1 m


 No dispemser soap


 Built-in towel bar
 Towel bar between 1.05 m and 1.2 m from floor


 Hair dryer between 1.05 m and 1.2 m


 No bathtub


 Roll-in shower (shower without sill)
 Unobstructed area in front of shower exceeds 90 cm x 1.5 m
 Shower: no slip-resistant floor and no slip-resistant mat available


 Shower: clear width of entrance exceeds 1 m
 Shower: curtain


 Shower: surface area exceeds 90 cm x 1.5 m


 Shower: lever faucets


 Shower: soap holder less than 1.2 m from floor


 Shower: hand-held shower head higher than 1.2 m : 1,25 m
 Shower: hand-held shower head support located near faucets
 Shower: hand-held shower head hose exceeds 1.8 m


 Shower: built-in transfer bench
 Shower: bench between 40 cm and 45 cm


 Shower: grab bar on back wall: horizontal
 Shower: grab bar on back wall: exceeds 90 cm in length
 Shower: grab bar on back wall between 70 cm and 80 cm in length


 Shower: no grab bar near faucets


 Shower: no grab bar on wall in front of faucets

Accommodation Unit* 314 (Located 3e)


 Located at : 3 floor


 Access: inside building
 Access to bedroom: no slope
 Access to room carpeted
 Access to room: path of travel exceeds 1.1 m


 Access to room: no step


 No automatic door


 Clear width of room door exceeds 80 cm


 Outside lever door handle


 Inside lever door handle
 Inside door handle too high : 111,5 cm


 Lock: magnetic card
 Lock too low  : 1,23 m


 Peephole less than 1.2 m from floor


 No hallway


 Path of travel in room exceeds 92 cm


 Light switch near entrance less than 1.2 m from floor
 Light switch near entrance easy to use


 Light switch near bed less than 1.2 m from floor


 Electrical outlet between 40 cm and 1.2 m
 Electrical outlet located near bed


 Other controls (thermostat, A/C) too high : 1,5 m


 Transfer zone on side of bed exceeds 92 cm


 1 bed
 King-size bed
 Bed too high  : 57 cm


 Wardrobe: manoeuvring space in front exceeds 1.5 m x 1.5 m
 Wardrobe: clear width of door exceeds 80 cm
 Wardrobe: round doorknob
 Wardrobe: hanger bar less than 1.3 m from floor


 No mirror


 Desk: clearance under desk exceeds 68.5 cm
 Desk: clearance depth exceeds 48.5 cm


 Telephone located near bed


 Manoeuvring space in front of fridge exceeds 1.5 m x 1.5 m


 Room furnishings can be moved if necessary


 Room number in braille
 Room number in raised characters


 Telephone equipped with volume control or indicator light
 Flashing fire alarm
 No flashing doorbell


 Path of travel to bathroom: no slope
 Path of travel to bathroom: clear width exceeds 92 cm


 Manoeuvring space in front of bathroom door restricted 


 No exterior door sill


 No interior door sill


 Easy to open door


 Clear width of bathroom door exceeds 80 cm


 Outside lever door handle
 Outside door handle height: between 90 cm and 1 m from ground


 Inside lever door handle
 Inside door handle height: between 90 cm and 1 m from ground


 Toilet room: door opening to outside


 The door lock is located between 90 cm and 1 m
 The door is not easy to lock.


 Switch lower than 1.2 m


 Coat hook less than 1.2 m from floor


 Surface area of bathroom  : 2,8 m x 1,6 m


 Manoeuvring space in bathroom exceeds 1.5 m x 1.5 m


 Larger than 87.5 cm clear floor space on the side of the toilet bowl


 Toilet seat height: between 40 cm and 46 cm


 Flush toilet control: less than 1.2 n from the ground


 No grab bar behind the toilet


 Grab bar retractible at left


 Horizontal grab bar at left of the toilet height: between 84 cm and 92 cm from the ground


 Toilet paper dispenser embedded in a retractible grab bar


 Garbage can far from the toilet


 Sink too high : 93 cm
 Clearance under the sink: larger than 68.5 cm
 Inadequate clearance depth under the sink : 19 cm
 Faucets too far to reach : 48 cm
 Insolated exposed pipes
 clear space area in front of the sink larger than 80 cm x 1.2 m


 Sink: lever operated faucets


 Mirror too high : 1,06 m


 Retractable soap dispenser (near the sink)
 Soap dispenser height: between 1.05 m and 1.2 m from the ground
 Soap dispenser near the sink
 Soap dispenser easy to reach


 Towel bar between 1.05 m and 1.2 m from floor
 Door towel near shower


 Hair dryer between 1.05 m and 1.2 m


 No bathtub


 Roll-in shower (shower without sill)
 Unobstructed area in front of shower exceeds 90 cm x 1.5 m
 Shower: no slip-resistant floor and no slip-resistant mat available


 Shower: clear width of entrance exceeds 1 m
 Shower: curtain


 Shower: surface area exceeds 90 cm x 1.5 m


 Shower: lever faucets


 Shower: soap holder less than 1.2 m from floor


 Shower: hand-held shower head higher than 1.2 m : 1,23 m
 Shower: hand-held shower head support located near faucets
 Shower: hand-held shower head hose exceeds 1.8 m


 Shower: transfer bench too high  : 46 cm


 Shower: grab bar on back wall: exceeds 90 cm in length
 Shower: grab bar on back wall too high  : 104 cm


 Shower: no grab bar near faucets


 Shower: no grab bar on wall in front of faucets

Accommodation Unit* 310 (Located 3e étage )


 Located at : 3 floor


 Access to room carpeted


 Manoeuvring space in front of room door exceeds 1.5 m x 1.5 m


 No automatic door


 Clear width of room door restricted (between 76 and 79 cm)


 Inside lever door handle


 Lock: magnetic card


 Room door latch too high  : 1,11 m


 Manoeuvring space in room exceeds 1.5 m x 1.5 m


 Path of travel in room exceeds 92 cm


 Light switch near bed difficult to use


 Transfer zone on side of bed exceeds 92 cm


 Queen-size bed
 Bed too high  : 59 cm
 Bed: clearance under bed


 Wardrobe: manoeuvring space in front insufficient : 60 cm x 250 cm
 Wardrobe: clear width of door insufficient : 58,5 cm
 Wardrobe: no door handle
 Wardrobe: hanger bar less than 1.3 m from floor


 No coat hook


 No mirror


 Desk: height between 68.5 cm and 86.5 cm
 Desk: clearance under desk exceeds 68.5 cm
 Desk: clearance depth insufficient : 46 cm


 Telephone located near bed


 Manoeuvring space in front of fridge exceeds 1.5 m x 1.5 m


 Room furnishings can be moved if necessary


 Room number in braille
 Room number in raised characters


 Telephone equipped with volume control or indicator light
 Flashing fire alarm
 No vibrating alarm clock


 Manoeuvring space in front of bathroom door exceeds 1.5 m x 1.5 m


 No automatic door


 Clear width of bathroom door restricted (between 76 and 79 cm)


 Toilet room: door opening to outside


 The door is not easy to lock.


 Surface area of bathroom  : 2,2 m x 1,43 m


 Manoeuvring space in bathroom exceeds 1.5 m x 1.5 m


 Larger than 87.5 cm clear floor space on the side of the toilet bowl


 No grab bar behind the toilet


 Horizontal grab bar at right of the toilet height: between 84 cm and 92 cm from the ground


 Toilet paper dispenser too low  : 59 cm


 Sink too high : 97 cm
 Inadequate clearance depth under the sink : 19 cm
 Faucets too far to reach : 48 cm
 clear space area in front of the sink larger than 80 cm x 1.2 m


 Sink: lever operated faucets


 Door towel near shower


 Roll-in shower (shower without sill)
 Unobstructed area in front of shower exceeds 90 cm x 1.5 m
 Shower: no slip-resistant floor and no slip-resistant mat available


 Shower: clear width of entrance exceeds 1 m


 Shower: surface area exceeds 90 cm x 1.5 m


 Shower: lever faucets


 Shower: hand-held shower head higher than 1.2 m : 1,27 m
 Shower: hand-held shower head support located near faucets
 Shower: hand-held shower head hose exceeds 1.8 m


 Shower: transfer bench too high  : 46 cm


 Shower: grab bar on back wall: horizontal
 Shower: grab bar on back wall: exceeds 90 cm in length
 Shower: grab bar on back wall between 70 cm and 80 cm in length


 Shower: no grab bar near faucets


 Shower: no grab bar on wall in front of faucets


Type of parking
 Outside

Total number of places
 More than 201 places

Number of reserved places
 Reserved seat(s) for people with disabilities: : 5

Reserved seat location
 Far from the entrance

Reserved seat size
 Free width of at least 2.4 m
 No side aisle on the side

Reserved seat identification
 Using the panel and on the ground
 Bottom of the panel located at least 1.2 m above the ground

landing stage
 Free width of the access aisle of more than 1.5 m
 Presence of a curb cut

Charging station for electric vehicles
 Gun and/or elevated controls : 1,35 m

flooring
 Asphalted ground

Driveway leading to the entrance
 Free width of at least 1.1 m

Step(s) leading to entrance
 No contrasting color bands on the nosing of the stairs
 Handrail on one side only
 Handrail between 86.5 cm and 107 cm above the ground
 Full-length continuous handrail
 Continuous handrail(s) with 30 cm extension at each end
 1 step or more : 2 steps

Ramp
 Maneuvering space of at least 1.5 m x 1.5 m in front of the access ramp
 No banding of color and/or texture
 Free width of at least 87 cm
 Area of the landing(s) of at least 1.2 m x 1.2 m
 Handrail on one side only

Front door
 Maneuvering space of at least 1.5 m x 1.5 m
 Free width of at least 80 cm
 Presence of an electric opening mechanism

Vestibule
 Area of at least 2.1 m x 2.1 m

2nd Gateway
 Free width of at least 80 cm
 No electric opening mechanism

Front door
 Double door

2nd Gateway
 Double door

Signaling
 No signage on the front door

Step(s) leading to entrance
 Contrasting color band on the nosing of the stairs
 Handrails on each side
 Handrail between 86.5 cm and 107 cm above the ground
 Full-length continuous handrail
 Handrail without extension at each end
 1 step or more : 6 steps

Ramp
 No access ramp

Front door
 Maneuvering space : 1,25 m x       2,3 m
 No difference in level between the exterior floor covering and the door sill
 No difference in level between the interior floor covering and the door sill
 Insufficient clear width : 71 cm
 Lateral clearance on the side of the handle of at least 60 cm
 No electric opening mechanism
 Exterior shackle handle
 Inside panic bar handle
 Inside handle located between 90 cm and 110 cm above the ground

2nd Gateway
 Difference in level between the exterior floor covering and the door sill : 17 cm
 No difference in level between the interior floor covering and the door sill

Front door
 Double door

2nd Gateway
 Double door

Course without obstacles
 No contrasting color bands on the nosing of the stairs
 No grip tape
 Handrail on one side only

Number of accessible floor(s) / Total number of floor(s)
  4 accessible floor(s) / 4 floor(s)

Elevator
 Accessible elevator
 Maneuvering space at least 1.5 m wide x 1.5 m deep located in front of the door
 Dimension : 1,38 m wide x 1,44 m deep
 Free width of the door opening at least 80 cm

Staircase
 No contrasting color bands on the nosing of the stairs

Counter
 Reception desk
 Counter surface : 106,5 cm above floor
 Clearance Depth : 14 cm

Signaling
 Road sign(s) difficult to spot
 Traffic sign in non-contrasting color


 Swimming pool inaccessible


 Access to swimming pool: entrance located outside building


 Entrance: no access ramp

  • Other features

    Caractéristiques motrices

    • Access : à la conciergerie (comptoir d'accueil trop haut)
    • Wheelchair(s) available : 2

    Caractéristiques auditives

    • Television captioning decoder
    • Vibrating alarm system
    • TTY available
  • Inside of the establishment*

    Caractéristiques motrices

    • Reception counter too high : 1,07 m et le dégagement sous le comptoir est inexistant