Hilton Lac-Leamy

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Accessibility features

Establishment category:

Sub-categories:
Hotel

Region:
Accessibility:
Full access
Hearing impairments





Evaluation year by Kéroul: 2020

Hilton Lac-Leamy
3, boulevard du Casino
Gatineau, (Québec)
J8Y 6X4

Phone 1: 819 790 6444
Phone 2: 1 866 488 7888
Website: www.hiltonhotels.com/
Email: info@hiltonlacleamy.com

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Activities and related services

Casino du Lac-Leamy
Full access

Number of accessible rooms : 19
Number of rooms : 349

Accessibility

Parking*

Valet service
 Valet service


 More than 201 parking spaces


 Gentle slope (less than 8%)


 One or more reserved parking spaces : 30


 Reserved parking spaces near the entrance

Additional information

Parking A is surrounded by a sidewalk which does not have any curb ramp to get to the hotel. It is therefore preferable to use the 6 spaces in parking B.

Inside of the establishment*


 Reception counter too high : 115 cm
 Reception desk: no clearance under the desk


  20 accessible floor(s) / 20 floor(s)


 Elevator larger than 80 cm x 1.5 m
 Elevator: door width larger than 80 cm

Inside of the establishment* : Spa Amerispa


 Reception counter too high : 100 cm
 Reception desk: no clearance under the desk


 Only main floor is accessible


 Displays height: less than 1.2 m

Room* : Chambre 1020


 Transfer zone on side of bed exceeds 92 cm


 1 bed
 King-size bed
 Bed too high 
 Bed: clearance under bed


 Room furnishings can be moved if necessary


 Telephone equipped with volume control or indicator light
 Flashing fire alarm
 Flashing doorbell
 Vibrating alarm system

Room* : Chambre 920


 Transfer zone on side of bed exceeds 92 cm


 2 beds
 Queen-size bed
 Bed too high 
 Bed: clearance under bed


 Room furnishings can be moved if necessary


 Telephone equipped with volume control or indicator light
 Flashing fire alarm
 Flashing doorbell
 Vibrating alarm system

Entrance*


 Main entrance


 Automatic Doors

Bathroom* : Chambre 1020 et 920


 Larger than 87.5 cm clear floor space on the side of the toilet bowl


 Horizontal grab bar at right of the toilet height: between 84 cm and 92 cm from the ground


 Sink height: between 68.5 cm and 86.5 cm
 Clearance under the sink: larger than 68.5 cm


 Standard bathtub/shower


 Bathtub: hand-held shower head lower than 1.2 m


 Bathtub: removable transfer bench available


 Bathtub: grab bar on back wall: horizontal

Washrooms with multiple stalls*


 Accessible toilet room: no signage


 Sink height: between 68.5 cm and 86.5 cm
 Clearance under the sink: larger than 68.5 cm


 No accessible urinal


  1  3 


 Accessible toilet stall: narrow door clear width


 Accessible toilet stall: more than 87.5 cm of clear space area on the side


 Accessible toilet stall: horizontal grab bar at the left

Washrooms with multiple stalls* | (Located : au niveau A)


 Accessible toilet room: no signage


 Sink height: between 68.5 cm and 86.5 cm
 Clearance under the sink: larger than 68.5 cm


 No accessible urinal


  1  3 


 Accessible toilet stall: narrow door clear width


 Accessible toilet stall: more than 87.5 cm of clear space area on the side


 Accessible toilet stall: horizontal grab bar at the left

Food service* | Restaurant Arôme (Located : au Niveau A)


 All sections are accessible.


 100% of the tables are accessible.


 Passageway between tables larger than 92 cm


 Manoeuvring space diameter larger than 1.5 m available


 Table service available


 Buffet between 68.5 cm and 86.5 cm
 No clearance under the buffet

Food service* | Le Lounge (Located : au 19e étage)


 Some sections are non accessible


 Passageway between tables larger than 92 cm


 Manoeuvring space diameter larger than 1.5 m available


 Table service available


 Cafeteria counter height: between 68.5 cm and 86.5 cm
 No clearance under the cafeteria counter

Additional information

The terrace is not accessible, there is a step.

Food service* : Baucchus


 All sections are accessible.


 75% of the tables are accessible.


 Passageway between tables larger than 92 cm


 Manoeuvring space diameter larger than 1.5 m available


 Table height: between 68.5 cm and 86.5 cm


 Table service available


 Bar counter too high : 106 cm
 No clearance under the bar counter

Shop* : Tabagie


 Only one entrance available


 All sections are accessible.


 100% of shop accessible


 Manoeuvring space diameter larger than 1.5 m available


 Displays height: less than 1.2 m


 Cash stand is too high : 100 cm
 Cash counter: no clearance

Additional information

Movable payment system available

Shop* : Boutique


 Only one entrance available


 All sections are accessible.


 100% of shop accessible


 Narrow manoeuvring space


 Displays height: less than 1.2 m


 Cash stand is too high : 100 cm
 Cash counter: no clearance

Additional information

Accessible payement system.

Swimming pool* | (Located : à l'exterieure)


 75% of paths of travel accessible around swimming pool


 Near swimming pool: manoeuvring space with diameter of at least 1.5 m available


 Swimming pool: no equipment adapted for disabled persons


 Access to swimming pool  : 7 steps

Swimming pool* | (Located : à l'interieure)


 Swimming pool inaccessible


 Reception counter too high : 100 cm
 Reception desk: no clearance under the desk


 100% of paths of travel accessible around swimming pool


 Near swimming pool: manoeuvring space with diameter of at least 1.5 m available


 Swimming pool: no equipment adapted for disabled persons


 Access to swimming pool  : 7 steps

Exercise room*


  4  4 


 All sections are accessible.


 100% of exercise room accessible


 Manoeuvring space diameter larger than 1.5 m available

Terrace* | (Centre des congres)


 Some sections are non accessible

Additional information

The accessibility of the terrace depends on each event.

Terrace* | (Arôme)


 Access by the building: automatic door


 All sections are accessible.


 100% of the tables are accessible.


 Passageway between tables larger than 92 cm


 Manoeuvring space diameter larger than 1.5 m available


 Table service available


 Buffet too high : 91 cm
 Clerance under the buffet larger than 68.5 cm

Outdoor activity* : Oasis


 Access to walking trail with obstacles  : Seuil de 5 cm à la fin du pont.


 Walking trail on slight slope


 Walking trail on compacted stone dust


 Access to the beach with obstacles : Bordure de béton créant un seuil d'environ 3-5 cm selon l'emplacement.

Change room*


  2  2 


 Change room: manoeuvring space with diameter of at least 1.5 m available


 Lockers: latch between 90 cm and 1 m


 Toilet room: no directional signage


 Small toilet room area : 1.46 m x 1.50 m


 Narrow manoeuvring clearance


 Narrow clear floor space on the side of the toilet bowl : 78 cm


 Horizontal grab bar at left of the toilet height: between 84 cm and 92 cm from the ground


 Sink height: between 68.5 cm and 86.5 cm
 Clearance under the sink: larger than 68.5 cm


 Access to sauna: no step


 Sauna: external controls between 40 cm and 1.2 m from ground or floor


 Sauna: surface area exceeds 1.5 m x 1.5 m


 Sauna: built-in bench


 Sauna: no grab bar