Free for accompanying

Travel

Train

In certain circumstances, VIA Rail offers free travel to one companion accompanying a person with disabilities. To take advantage of this privilege, the special needs traveller must present, for each trip, a valid card from a recognized association or institution for persons with disabilities (CNIB, Easter Seals, Epilepsy Canada, The War Amps, MAB-MACKAY Rehabilitation Centre), or a recent letter dated within the last 9 months (unless the letter states that the condition is permanent) and signed by a physician. For more information: 1 888 842-7245, or 1 800 268-9503 (hearing impaired).

For complete information see VIA's Special Needs section.

Bus

La Fédération des transporteurs par autobus and its members offer the Carte québécoise à l'accompagnement (Québec bus service attendant card) for intercity bus travel.

The card is for any resident of Québec, aged eight or over, with a permanent disability and requiring assistance for inter-city bus travel. It costs nothing, and allows the companion to travel free across the entire intercity bus network.

To apply, you must fill out the prescribed form and specify, as required, the limitations and “permanent” need for accompaniment on intercity trips. For information : 1 844 476-8181.

For complete information see Quebec companion card on Web site Fédération des transporteurs par autobus.

Public transit

The personal aide pass provides free access to the individual accompanying a person with an intellectual or visual disability when using the regular transit network. Information: Please contact your paratransit organization.
For Montréal, contact the STM at 514 280-8211.

For complete information see STM's Personal aid pass section.

Air

Air Canada, Air Canada Jazz and WestJet have implemented a “one person, one fare” policy, whereby the attendant travels free of charge. This policy applies to flights within Canada. Please note that all applicable taxes remain payable.

The “one person, one fare” policy applies to:

  • People with a disability who require an attendant to meet their personal and safety needs during a flight, or who require an additional seat for themselves, including people recognized as having a functional disability due to their obesity.

The policy does not apply to:

  • People with a disability or people who prefer to travel with an attendant for personal reasons

  • People with a disability who only require a personal attendant at their destination but not in-flight

  • People who are obese, but are not recognized as having a disability as a result of their obesity

Air Canada, information: Medical Assistance Desk, by phone at 1 800 667-4732 or see Air Canada's Travel with an Attendent section on Internet.

West Jet, information: West Jet Sales Super Centre, by phone at 1 877 956-6982 (ask for the Medical Desk) or see West Jet's Additional seating for guests with special needs section on Internet.

Air Transat: This carrier offers a 50% discounted rate for the escort. For more information, see Special needs section on Internet. This discount is only available on flights to and from Florida . Your travel agent must send a request to: request@airtransat.com

For more information, please visit Traveling with a companion on Web site of the Canadian Transportation Agency and contact them to discuss options available to you.

Tourism and culture

Tourist and Leisure Companion Sticker (TLCS)

The Tourist and Leisure Companion Sticker gives the companion of a person who is at least 12 years old and has a permanent disability or mental health problem free access to participating tourist and recreational sites.

To know where the sticker is accepted or to complete the enrolment form, please contact Zone Loisir Montérégie by phone at 450 771-0707 on see their website.

Kéroul is the accreditation body for the sticker for travellers from outside Québec. Additional information: 514 252-3104 or infos@keroul.qc.ca.

Access 2 Entertainment card (movie theatres)

The Access 2 Entertainment card entitles the support person to admission free of charge or at a significant discount, while the individual with the disability pays regular admission at participating movie theatres across Canada.

A support person is an individual who accompanies a person with a disability to provide services that are not provided by employees at the theatre or attraction, such as assisting the person with eating, administering medication, communication needs and use of the facilities.

The Access 2 Entertainment card costs $20 and is valid for five years. It can be used in many theatres including Cineplex Odeon, Famous Players, Colossus, Coliseum, and more. The Access 2 Entertainment program is managed by Easter Seals Canada. For more information, call 1 877 376-6362 or visit their website.