Accessibility ratings
Establishments certified by Kéroul obtain one of three ratings to describe their level of accessibility.
Accessible
Accessible establishments meet all the accessibility criteria related to the visitor experience. They are easy to move around and provide a satisfying experience for all.
Partially accessible
Partially accessible establishments meet the main accessibility criteria, but present certain constraints that can make navigating them difficult and/or complicate the experience for some people.
These constraints may include:
- Indoor or outdoor circulation routes with a doorstep or a steep slope, or that are under a certain width
- Entrances or doors with a doorstep or a steep slope, or that are under a certain width
- Bathrooms with accessibility constraints such as limited space for transfer, absence of grab bars or difficult access
Overall, the facility remains functional with assistance and persons with disabilities are able to access certain parts of the space.
Not accessible
Establishments described as not accessible fail to meet the main accessibility criteria related to movement and the use of the spaces.
This generally includes:
- Doorsteps that are too high
- Steps at the entrance
- Lack of accessible toilets
Services and facilities for different clienteles
Two other ratings evaluate the presence of services or facilities tailored for people with different needs.
Services for people with a visual impairment
This rating means that the establishment offers services that are adapted for people with a visual impairment. The services evaluated vary according to the nature of the activities offered.
Services for people with a hearing impairment
This rating indicates that the establishment offers services that are adapted for people with a hearing impairment. The services evaluated vary according to the nature of the activities offered.
Services for neurodivergent people
This rating indicates that the facility offers services or facilities that meet the needs of neurodivergent individuals. The services evaluated vary according to the nature of the activities offered.