Tourism and culture for people with restricted physical ability
Certification
You want to know the degree of accessibility of your establishment? You want to make your establishment accessible? You want to include this competitive advantage in your advertising material and attractnew customers?
Get certified by Kéroul! It is the only certification recognized by Tourisme Québec.
The advantages of evaluation and certification
The evaluation of your establishment by Kéroul lets you know its level of accessibility. The certification enables you to:
Get in touch with Lyne Ménardto get evaluated by Keroul!
Evaluations conducted by Kéroul and its representatives are primarily intended to inform visitors with disabilities of the level of accessibility of hospitality services and infrastructure.
The evaluation report does not cover the compliance of infrastructures and equipment with all regulations and codes in force. As set out in the Building Act, designers and contractors answer to the Régie du bâtiment when it comes to the compliance of their plans and construction work.
Establishments evaluated by Kéroul obtain three ratings. The accessibility rating identifies the establishment’s level of accessibility for persons with a mobility impairment:
Full access
Partial access
Not accessible
The two other ratings evaluate the availability of services tailored to people with a visual or hearing impairment.
Tour of hospitality infrastructure by an evaluator-representative trained and recognized by Kéroul
Official certification (valid for five years) and issuance of a permit bearing the corresponding accessibility symbol(s) for mobility, visual and hearing impairments
Creation of a detailed sheet including the accessibility rating, photos taken by the evaluator and important information for clients
At an additional cost, you can receive an evaluation report including a description of the barriers and areas of non-compliance with Kéroul’s accessibility criteria, and a list of recommendations aimed at eliminating or minimizing barriers to accessibility.
Do you want to know how accessible your festival or event is in order to release accurate and verified information to all your guests? In collaboration with Formation AlterGo, Kéroul offers various formulas for coaching your staff before, during and after an event to ensure that the activity successfully meets the needs of any disabled participants.
Before the event
Training for organizers, staff and volunteers
Assistance for organizers to render the event accessible to persons with a disability
Dissemination of information and event promotion to the clientele.
During and after the event
An observational visit with disabled persons on the day of the event, after which a report on the findings is provided to help improve accessibility and visitor experience at future editions.
Kéroul has established a network of evaluator-representatives, comprised mainly of architects, to conduct evaluations in all regions of Quebec. This initiative aims to meet the growing demand more quickly and to offer tourism businesses a single fee schedule regardless of their location in Quebec.
Nine regions are currently served by evaluator-representatives:
You want to know the degree of accessibility of your establishment? You want to make your establishment accessible? You want to include this competitive advantage in your advertising material and attract new customers?