Le Massif de Charlevoix
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Evaluation year by Kéroul: 2025
Le Massif de Charlevoix
455, Route 138
Petite-Rivière-Saint-François, (Québec)
G0A 2L0
Phone 1: 418 632 5876
Phone 2:
1 877 536 2774
Website
:
www.lemassif.com
Email: info@lemassif.com
Activities and related services
| Camp Boule - Buvette de montagne |
Not accessible
|
Description
Le Massif de Charlevoix has a number of adapted ski facilities. It is possible to book a two-hour outing with an instructor through the ski school. Reservations can be made by telephone or via the resort's website. What's more, the person accompanying the person taking the course receives a free ticket for the duration of the course.
One of the ski school's instructors also has her level 2 CADS training, which is extremely useful for progressing in adapted skiing.
To access the resort, we recommend that you arrive from the summit chalet, which has a greater number of adapted facilities.
Accessibility
Parking |
(situé : Sommet)
Total number of places
More than 201 places
flooring
Others : terre battue
Presence of slope
Gentle slope
Number of reserved places
Reserved seat(s) for people with disabilities: : 3
Reserved seat location
Near the entrance
Reserved seat size
Side aisle integrated into the reserved space
Reserved seat identification
Using a panel
Additional information
In winter, the surface of the parking lot is covered with packed snow.
Parking |
(situé : Base de la montagne)
Number of reserved places
Reserved seat(s) for people with disabilities: : 2
Reserved seat size
Free width of at least 2.4 m
No side aisle on the side
Route leading from the parking lot to the entrance
Others : Neige durcie
Additional information
The reserved parking spaces are located directly beside the base chalet, at the rear of the building (not in the main parking lot located a little further away from the chalet). You must therefore drive past the main parking lot, follow the path up a small hill, and park directly beside the chalet in the reserved spaces.
Shop
: Billetterie extérieure - Sommet de la montagne
Cash counter
Length of at least 2 m
Counter surface : 1,03 cm above floor
Fixed payment terminal : 1,03 cm above floor
Shop
: Billetterie extérieure - Base de la montagne
Cash counter
Length of at least 2 m
Counter surface : 96 cm above floor
Clearance under counter : 65 cm
Fixed payment terminal : 96 cm above floor
Additional information
Access to the counter is via a wooden landing with a 10 cm threshold.
Ski station
Travel to the outdoor site (towards the lift)
On a gentle slope
Adapted ski equipment
Adapted ski equipment available
Adapted skiing activity
Available by reservation
Certified adapted ski instructor
6 (number) certified instructor(s) CADS
Certified instructor for skiers with motor disabilities
Certified instructor for visually impaired skiers
Certified instructor for skiers with ASD (autism spectrum disorder)
Certified adapted ski guide
Certified guide accepted by the ski resort
Summer activities
(To specify ) : L'oiseau mécanique
Type of equipment available
Dualski
Stabilo
Tandemski
Other : Kart-ski
Additional information
Le Massif de Charlevoix has a number of adapted ski facilities. It is possible to book a two-hour outing with an instructor through the ski school. Reservations can be made by telephone or via the resort's website. What's more, the person accompanying the person taking the course receives a free ticket for the duration of the course.
One of the ski school's instructors also has her level 2 CADS training, which is useful for progressing in adapted skiing.
Ski lift
Ski lift boarding area
Barrier-free alternative access without signage
No mechanical belt
Additional information
The resort has 3 quad chairlifts (Grande-Pointe, Maillard Express, Camp-Boule), a gondola (Massif Express) and two magic carpets (base and summit). The lifts and gondola are all detachable. In addition, it is possible to access them via secondary accesses, to avoid narrow passages.
The resort also has two ski lifts (beginner base and beginner summit).
Building* Chalet du sommet
Pathway leading to the entrance
On a steep slope : 7,5 %
Front door
Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
Difference in level between the exterior floor covering and the door sill : 2,5 cm
Clear Width : 78,6 cm
Vestibule
Vestibule at least 1.5 m deep and at least 1.2 m wide
2nd Entrance Door
Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
Free width of at least 80 cm
Additional information
Access to this entrance is via a snow-covered slope with a 7.5% gradient. As essential services are located on the first floor, we recommend using the main entrance.
Pathway leading to the entrance
On a gentle slope
Front door
Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
Difference in level between the exterior floor covering and the door sill : 1,5 cm
Difference in level between the interior floor covering and the door sill : 1 cm
Free width of at least 80 cm
Door equipped with an electric opening mechanism
Pressure plate/electric opening control button is difficult to locate : situé sur le mur de pierre
Vestibule
Vestibule at least 1.5 m deep and at least 1.2 m wide
2nd Entrance Door
Free width of at least 80 cm
Additional information
The main entrance is equipped with push-button door openers. At the time of the visit, the inside button was defective. The heat sink at the bottom of the inner pushbutton in the vestibule could be an obstacle for some people.
Staircase
Contrasting color band on the nosing of the stairs
Non-slip tape
Handrail between 86.5 cm and 107 cm above the floor
Counter
Reception desk
Counter surface : 116 cm above floor
No clearance under the counter
Wireless or removable payment terminal
Signaling
Easily identifiable traffic sign(s)
Movement between floors
No machinery to go up
Counter
Ticket counter
Door
No door / Baffle type door
Washbasin
Accessible sink
Sanitary equipment
Soap dispenser located between 1.05 m and 1.2 m above the floor
Hard-to-reach soap dispenser
Hand dryer located between 1.05 m and 1.2 m above the floor
Accessible washroom(s)
Maneuvering space in front of the door : 1,5 m wide x 0,93 m deep
Dimension : 1,47 m wide x 2,1 m deep
Interior Maneuvering Space : 1 m wide x 1 m deep
Accessible toilet cubicle door
Free width of the door at least 85 cm
Door opening towards the interior of the cabinet
Accessible washroom bowl
Transfer area on the side of the toilet bowl : 70 cm
Accessible toilet stall grab bar(s)
Horizontal to the right of the bowl
Horizontal behind the bowl
Too small : 63 cm in length
Located : 88 cm above floor
Signaling
Accessible toilet room: no signage
Sanitary equipment
Tilted mirror
Additional information
The toilet door opens inwards, obstructing the manoeuvring area.
Door
No door / Baffle type door
Washbasin
Accessible sink
Sanitary equipment
Hard-to-reach soap dispenser
Hand dryer located between 1.05 m and 1.2 m above the floor
Accessible washroom(s)
Maneuvering space in front of the door at least 1.5 m wide x 1.5 m deep
Interior Maneuvering Space : 1 m wide x 1 m deep
Accessible washroom bowl
Transfer area on the side of the toilet bowl : 76,5 cm
Accessible toilet stall grab bar(s)
Horizontal to the right of the bowl
Horizontal behind the bowl
Too small : 63 cm in length
Located : 88 cm above floor
Other components of the accessible toilet cubicle
Toilet Paper Dispenser : 1,15 cm above the floor
Signaling
Accessible toilet room: no signage
Sanitary equipment
Tilted mirror
Other components of the accessible toilet cubicle
Garbage can far from the toilet
Additional information
The toilet door opens inwards, obstructing the manoeuvring area.
Access
Circulation corridor at least 1.1 m wide
Door
Maneuvering space outside : 1,25 m wide x 1,5 m depth in front of the door / baffle type door
Insufficient lateral clearance on the side of the handle : 16 cm
Free width of at least 80 cm
Washbasin
Accessible sink
Sanitary equipment
Raised Mirror Bottom : 1,4 cm above floor
Raised soap dispenser : 1,3 cm above floor
Accessible washroom(s)
Dimension of at least 1.5 m wide x 1.5 m deep
Interior Maneuvering Space : 0,45 m wide x 0,45 m deep
Accessible toilet cubicle door
Free width of the door at least 80 cm
Door opening towards the interior of the cabinet
Accessible washroom bowl
Transfer zone on the side of the toilet bowl of at least 90 cm
Accessible toilet stall grab bar(s)
Horizontal to the left of the bowl
Horizontal behind the bowl
Too small : 63 cm in length
Located : 88 cm above floor
Other components of the accessible toilet cubicle
Toilet Paper Dispenser : 113 cm above the floor
Signaling
Accessible toilet room: signage
Sanitary equipment
Hand dryer far from the sink
Additional information
The toilet door opens inwards, obstructing the manoeuvring area.
Door
Maneuvering space outside : 1,25 m wide x 1,5 m depth in front of the door / baffle type door
Insufficient lateral clearance on the side of the handle : 16 cm
Free width of at least 80 cm
Washbasin
Accessible sink
Sanitary equipment
Raised Mirror Bottom : 1,4 cm above floor
Raised soap dispenser : 1,3 cm above floor
Raised hand paper dispenser : 1,28 m above floor
Accessible washroom(s)
Maneuvering space in front of the door : 1,49 m wide x 1,5 m deep
Dimension of at least 1.5 m wide x 1.5 m deep
Interior Maneuvering Space : 1 m wide x 1 m deep
Accessible toilet cubicle door
Free width of the door at least 80 cm
Door opening to the outside of the cabinet
Accessible washroom bowl
Center (axis) away from nearest adjacent wall : 60
Transfer area on the side of the toilet bowl : 76,8 cm
Accessible toilet stall grab bar(s)
Horizontal to the left of the bowl
Horizontal behind the bowl
Too small : 63 cm in length
Located : 88 cm above floor
Other components of the accessible toilet cubicle
Toilet Paper Dispenser : 113 cm above the floor
Signaling
Accessible toilet room: signage
Sanitary equipment
Hand dryer far from the sink
Other components of the accessible toilet cubicle
Garbage can far from the toilet
Internal trips
Circulation corridor of at least 92 cm
Maneuvering area of at least 1.5 m in diameter available
Tables
Fixed tables
Height between 68.5 cm and 86.5 cm above the floor
Clearance under table : 66,8 cm
Payment
Fixed and/or elevated terminal
Counter surface : 106 cm above floor
No clearance under the counter
Additional information
Payment and service are at the counter. The menu is available by QR code.
Internal trips
Circulation corridor of at least 92 cm
Maneuvering area of at least 1.5 m in diameter available
Tables
Height between 68.5 cm and 86.5 cm above the floor
Clearance under table : 66,3 cm
Payment
Removable Terminal
Maneuvering space located in front of the counter : 0,75 m in diameter
Counter surface between 68.5 cm and 86.5 cm above the floor
cafeteria counter
Accessible cafeteria counter
Internal trips
Additional information
At the time of the visit, there was an island opposite the cash counter, which created a 75 cm clearance. This small piece of furniture is on castors and can easily be moved if necessary.
Indoor circulation
Circulation corridor of at least 92 cm
Maneuvering area present at least 1.5 m in diameter
Cash counter
Wireless or removable payment terminal
Indoor circulation
Indoor circulation
Circulation corridor of at least 92 cm
Maneuvering area present at least 1.5 m in diameter
Displays
Majority of items at hand
Cash counter
Fixed payment terminal : 121 cm above floor
Indoor circulation
Building* École de glisse
Step(s) leading to entrance
1 step or more : 8 steps
Front door
Free width of at least 80 cm
Additional information
The alley leading to the snow school is covered with snow in winter.
Course without obstacles
Clear width of the circulation corridor of more than 92 cm
Counter
Counter surface : 107 cm above floor
No clearance under the counter
Wireless or removable payment terminal
Building* Chalet de la base
Pathway leading to the entrance
On a gentle slope
Front door
Difference in level between the exterior floor covering and the door sill : 6 cm
Difference in level between the interior floor covering and the door sill : 2 cm
Free width of at least 80 cm
Interior door handle located at : 118 cm above the ground
Opening requiring significant physical effort
No electric opening mechanism
Vestibule
Vestibule at least 1.5 m deep and at least 1.2 m wide
2nd Entrance Door
Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
Free width of at least 80 cm
Interior door handle located at : 114 cm above the ground
Additional information
The path to this entrance is snow-covered in winter.
Step(s) leading to entrance
1 step or more : 1 steps
Front door
Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
Difference in level between the exterior floor covering and the door sill : 2 cm
Free width of at least 80 cm
Inside shackle handle
Interior door handle located at : 114 cm above the ground
Opening requiring significant physical effort
No electric opening mechanism
Vestibule
Vestibule at least 1.5 m deep and at least 1.2 m wide
2nd Entrance Door
Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
Free width of at least 80 cm
No continuous opaque strip on the glass door
Opening requiring significant physical effort
No electric opening mechanism
Additional information
There is a 25cm-high step (wooden landing) just in front of the entrance door.
Staircase
Contrasting color band on the nosing of the stairs
Non-slip tape
Handrail : 83 cm above floor
Counter
Information counter
Counter surface : 106 cm above floor
No clearance under the counter
Movement between floors
No machinery to go up
Signage on the door
No signage on the front door
Door
Free width of at least 80 cm
Interior maneuvering space
Maneuvering space at least 1.5 m wide x 1.5 m deep
Toilet bowl
Transfer zone on the side of the bowl : 60 cm
Grab bar(s)
Oblique left
Too small : 62 cm in length
Located between 75 and 85 cm above the floor
Washbasin
Accessible sink
toilet paper dispenser
Toilet paper dispenser near the toilet
Sanitary bin
Garbage can far from the toilet
Additional information
The washbasin is located in the transfer area.
Internal trips
Circulation corridor of at least 92 cm
Maneuvering area of at least 1.5 m in diameter available
Tables
Removable tables
Bistro style high tables
Height between 68.5 cm and 86.5 cm above the floor
Clearance depth of at least 48.5 cm
Payment
Fixed and/or elevated terminal
Circulation corridor leading to the counter of at least 92 cm
Maneuvering space located in front of the counter of at least 1.5 m in diameter
Counter surface : 106 cm above floor
Internal trips
Tables
Less than 25% of the tables are accessible.
Additional information
Round tables have insufficient clearance (62cm). Large tables have slightly insufficient clearance under the table (66cm).
Lockers
Traffic corridors with a minimum width of 92 cm
Maneuvering space in front of the lockers 1.5 m x 1.5 m
Easy-to-use handle
Locking system located at a height between 90 cm and 100 cm above the ground
Benches or chairs
Presence of removable bench(es)
Traffic corridors with a minimum width of 92 cm
Surface of the bench or chair located at a height between 46 cm and 48 cm above the floor
With back support