Fairmont Le Château Montebello

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Accessibility features

Establishment category:

Sub-categories:
Hotel, Parking lot

Region:
Accessibility:
Partial access
Hearing impairments





Evaluation year by Kéroul: 2024

Fairmont Le Château Montebello
392, rue Notre-Dame
Montebello, (Québec)
J0V 1L0

Phone 1: 819 423 6341
Phone 2: 1 866 540 4462
Website: www.fairmont.fr/montebello/
Email: chateaumontebello@fairmont.com

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Activities and related services

Fairmont Le Château Montebello - Restaurant Aux Chantignoles
Partial access
Hearing impairments

Description

This hotel offers you several technical aids for the bathrooms. Just explain your needs to them. All adapted rooms are equipped with audible and flashing fire systems.

Number of partialy accessible rooms : 4
Number of rooms : 211

Sensory Characteristics

Universal washroom

Step(s) leading to entrance
 No contrasting color bands on the nosing of the stairs


Driveway leading to the entrance
 Free width of at least 1.1 m

Step(s) leading to entrance
 No contrasting color bands on the nosing of the stairs
 No grip tape
 Handrail on one side only
 1 step or more : 2 steps

Ramp
 Maneuvering space of at least 1.5 m x 1.5 m in front of the access ramp
 No banding of color and/or texture
 Free width of at least 87 cm
 On a gentle slope
 Area of the landing(s) of at least 1.2 m x 1.2 m

Front door
 Maneuvering space of at least 1.5 m x 1.5 m
 Free width of at least 80 cm
 Presence of an electric opening mechanism

Vestibule
 Area of at least 2.1 m x 2.1 m

2nd Gateway
 Free width of at least 80 cm
 No electric opening mechanism

Driveway leading to the entrance
 Rough ground

Additional information

Presence of a valet at all times.

The floor of the vestibule is gently sloping

Number of accessible floor(s) / Total number of floor(s)
  4 accessible floor(s) / 4 floor(s)

Elevator
 Accessible elevator
 Maneuvering space at least 1.5 m wide x 1.5 m deep located in front of the door
 Dimension : 1,38 m wide x 1,44 m deep
 Free width of the door opening at least 80 cm

Staircase
 No contrasting color bands on the nosing of the stairs

Counter
 Reception desk
 Counter surface : 107 cm above floor
 Clearance Depth : 14 cm

Signaling
 Road sign(s) difficult to spot
 Traffic sign in non-contrasting color

Additional information

There is a water machine on the ground floor.

Accommodation Unit* Chambre 316 (Located 3e étage)

Driveway leading to the entrance
 Carpet flooring
 Free width of at least 1.1 m

Signage on the door
 Non-contrasting color

Interior entrance door
 Restricted clear width
 No electric opening mechanism

Accessibility

Universal washroom

Door
 Maneuvering space of at least 1.5 m wide x 1.5 m deep on each side of the door
 Inward opening door
 Presence of an electric opening mechanism

Interior maneuvering space
 Maneuvering space at least 1.5 m wide x 1.5 m deep

Toilet bowl
 Transfer zone on the side of the bowl of at least 90 cm
 No back support for tankless toilet

Grab bar(s)
 Horizontal behind the bowl
 Oblique left

toilet paper dispenser
 Toilet Paper Dispenser : 65,5 cm above floor

Washbasin
 Piping without insulation

Changing table
 Baby changing table
 Raised handle : 1,45 m
 Raised Surface : 85 cm

Sanitary bin
 Garbage can in the clear floor space

Restoration : Bar Le foyer

Payment
 Counter surface : 106 cm above floor
 No clearance under the counter

Shop | (Located : Près de l’entrée )

Indoor circulation
 Circulation corridor of at least 92 cm
 Maneuvering area present at least 1.5 m in diameter
 75% of sections are accessible

Displays
 Majority of items at hand

Cash counter
 Counter surface : 106,5 cm above floor
 No clearance under the counter
 Wireless or removable payment terminal

Exercise room* | (Located : Bâtiment externe de l'hôtel)


 Exercise room inaccessible


 Entrance: two steps or more


 Entrance: no Interior acces ramp


 Entrance: narrow (between 76-79 cm) clear ramp width

Terrace*


 Terrace designed for handicapped persons


 Outside passageway to the terrace wider than 1.1 m


 Access by the building: automatic door


 Manoeuvring space diameter larger than 1.5 m available


 Table service available

Health centre* | Spa Fairmont Le Château Montebello (situé : dans le centre aquatique et club de santé)


 Health centre inaccessible


 Access to entrance made of paving stones
 Access to entrance: path of travel exceeds 1.1 m


 Massage room: no automatic door


 Massage room: clear width of door restricted (between 76 and 79 cm)

Accommodation Unit* 208


 Access to room carpeted


 Manoeuvring space in front of room door exceeds 1.5 m x 1.5 m


 No automatic door


 Clear width of room door restricted (between 76 and 79 cm)


 Lock too low  : 1,25 m


 Manoeuvring space in room exceeds 1.5 m x 1.5 m


 Path of travel in room restricted : 90 cm


 Light switch near bed difficult to use


 Transfer zone on side of bed restricted : 51 cm


 Queen-size bed
 Bed too high  : 60 cm
 Bed: clearance under bed


 Wardrobe: manoeuvring space in front exceeds 1.5 m x 1.5 m
 Wardrobe: clear width of door restricted  : 43 cm
 Wardrobe: no door handle
 Wardrobe: hanger bar too high  : 1,76 m


 Manoeuvring space in front of fridge exceeds 1.5 m x 1.5 m


 Room furnishings can be moved if necessary


 Telephone equipped with volume control or indicator light
 Flashing fire alarm
 No flashing doorbell
 No vibrating alarm clock


 Path of travel to bathroom: clear width restricted : 90 cm
 Path of travel to bathroom carpeted


 Clear width of bathroom door insufficient : 64,5 cm


 The door is not easy to lock.


 Surface area of bathroom  : 1,56 m x 2 m


 Manoeuvring space in bathroom exceeds 1.5 m x 1.5 m


 No clear floor space on the side of the toilet bowl


 No grab bar behind the toilet


 Horizontal grab bar at right of the toilet height: between 84 cm and 92 cm from the ground


 Sink height: between 68.5 cm and 86.5 cm
 Clearance under the sink: larger than 68.5 cm
 Clearance width under the sink larger than 76 cm
 Clearance depth under the sink more than 28 cm
 Faucets at less than 43 cm to reach
 Insolated exposed pipes
 clear space area in front of the sink larger than 80 cm x 1.2 m


 Towel bar between 1.05 m and 1.2 m from floor


 Roll-in shower (shower without sill)
 Unobstructed area in front of shower exceeds 90 cm x 1.5 m
 Shower: slip-resistant mat available


 Shower: clear width of entrance exceeds 1 m


 Shower: surface area exceeds 90 cm x 1.5 m


 Shower: hand-held shower head support located near faucets


 Shower: retractable built-in transfer bench
 Shower: bench between 40 cm and 45 cm


 Shower: grab bar on back wall: horizontal
 Shower: grab bar on back wall between 70 cm and 80 cm in length


 Shower: no grab bar near faucets


 Shower: no grab bar on wall in front of faucets

Accommodation Unit* 314 (Located 3e étage)


 Access to room carpeted


 No automatic door


 Clear width of room door exceeds 80 cm


 Inside door handle too high : 111,5 cm


 Lock too low  : 1,23 m


 Room door latch too high  : 1,2 m


 Path of travel in room exceeds 92 cm


 Light switch near bed difficult to use


 Transfer zone on side of bed exceeds 92 cm


 King-size bed
 Bed too high  : 57 cm
 Bed: clearance under bed


 Wardrobe: manoeuvring space in front exceeds 1.5 m x 1.5 m
 Wardrobe: clear width of door exceeds 80 cm
 Wardrobe: round doorknob


 Desk: clearance width under desk insufficient : 58 cm


 Room furnishings can be moved if necessary


 No flashing doorbell
 No vibrating alarm clock


 Path of travel to bathroom: clear width exceeds 92 cm


 Manoeuvring space in front of bathroom door restricted  : 1,2 m x 1,5 m


 No automatic door


 Clear width of bathroom door exceeds 80 cm


 The door is not easy to lock.


 Surface area of bathroom  : 2,8 m x 1,6 m


 Manoeuvring space in bathroom exceeds 1.2 m x 1.2 m


 Larger than 87.5 cm clear floor space on the side of the toilet bowl


 No grab bar behind the toilet


 Grab bar retractible at left


 Horizontal grab bar at left of the toilet height: between 84 cm and 92 cm from the ground


 Sink too high : 93 cm
 Inadequate clearance depth under the sink : 19 cm
 Faucets too far to reach : 48 cm
 clear space area in front of the sink larger than 80 cm x 1.2 m


 Roll-in shower (shower without sill)
 Unobstructed area in front of shower exceeds 90 cm x 1.5 m
 Shower: slip-resistant mat available


 Shower: clear width of entrance exceeds 1 m


 Shower: surface area exceeds 90 cm x 1.5 m


 Shower: hand-held shower head support located near faucets


 Shower: retractable built-in transfer bench
 Shower: transfer bench too high  : 46 cm


 Shower: grab bar on back wall: horizontal
 Shower: grab bar on back wall too high  : 104 cm


 Shower: no grab bar near faucets


 Shower: no grab bar on wall in front of faucets

Accommodation Unit* 310 (Located 3e étage )


 Located at : 3 floor


 Access to room carpeted
 Access to room: path of travel exceeds 1.1 m


 Manoeuvring space in front of room door exceeds 1.5 m x 1.5 m


 No automatic door


 Clear width of room door restricted (between 76 and 79 cm)


 Inside lever door handle


 Lock: magnetic card


 Manoeuvring space in room exceeds 1.5 m x 1.5 m


 Light switch near bed difficult to use


 Transfer zone on side of bed exceeds 92 cm


 Queen-size bed
 Bed too high  : 59 cm
 Bed: clearance under bed


 Wardrobe: manoeuvring space in front insufficient : 60 cm x 250 cm
 Wardrobe: clear width of door insufficient : 58,5 cm
 Wardrobe: no door handle
 Wardrobe: hanger bar less than 1.3 m from floor


 Desk: clearance depth insufficient : 46 cm


 Room furnishings can be moved if necessary


 Telephone equipped with volume control or indicator light
 Flashing fire alarm
 No vibrating alarm clock


 Manoeuvring space in front of bathroom door exceeds 1.5 m x 1.5 m


 No automatic door


 Clear width of bathroom door restricted (between 76 and 79 cm)


 The door is not easy to lock.


 Surface area of bathroom  : 2,2 m x 1,43 m


 Manoeuvring space in bathroom exceeds 1.5 m x 1.5 m


 Larger than 87.5 cm clear floor space on the side of the toilet bowl


 No grab bar behind the toilet


 Horizontal grab bar at right of the toilet height: between 84 cm and 92 cm from the ground


 Toilet paper dispenser too low  : 59 cm


 Sink too high : 97 cm
 Inadequate clearance depth under the sink : 19 cm
 Faucets too far to reach : 48 cm
 clear space area in front of the sink larger than 80 cm x 1.2 m


 Roll-in shower (shower without sill)
 Unobstructed area in front of shower exceeds 90 cm x 1.5 m
 Shower: slip-resistant mat available


 Shower: clear width of entrance exceeds 1 m


 Shower: surface area exceeds 90 cm x 1.5 m


 Shower: retractable built-in transfer bench
 Shower: transfer bench too high  : 46 cm


 Shower: grab bar on back wall between 70 cm and 80 cm in length


 Shower: no grab bar near faucets


 Shower: no grab bar on wall in front of faucets

Additional information

The toilet flush is not on the correct side of the tank.


Type of parking
 Outside

Total number of places
 More than 201 places

Number of reserved places
 Reserved seat(s) for people with disabilities: : 5

Reserved seat location
 Far from the entrance

Reserved seat size
 No side aisle on the side

landing stage
 Free width of the access aisle of more than 1.5 m

Charging station for electric vehicles
 Others : Stationnement sur gravier
 Gun and/or elevated controls : 1,35 m

Route leading from the parking lot to the entrance
 Unsafe route : aucune allée réservée pour les piétons

flooring
 Asphalted ground

Driveway leading to the entrance
 Free width of at least 1.1 m

Step(s) leading to entrance
 No contrasting color bands on the nosing of the stairs
 No grip tape
 Handrail on one side only
 1 step or more : 2 steps

Ramp
 Maneuvering space of at least 1.5 m x 1.5 m in front of the access ramp
 No banding of color and/or texture
 Free width of at least 87 cm
 On a gentle slope
 Area of the landing(s) of at least 1.2 m x 1.2 m

Front door
 Maneuvering space of at least 1.5 m x 1.5 m
 Free width of at least 80 cm
 Presence of an electric opening mechanism

Vestibule
 Area of at least 2.1 m x 2.1 m

2nd Gateway
 Free width of at least 80 cm
 No electric opening mechanism

Driveway leading to the entrance
 Rough ground

Additional information

Presence of a valet at all times.

The floor of the vestibule is gently sloping

Step(s) leading to entrance
 1 step or more : 6 steps

Ramp
 No access ramp

Front door
 Maneuvering space : 1,25 m x       2,3 m
 Insufficient clear width : 71 cm
 No electric opening mechanism

2nd Gateway
 Difference in level between the exterior floor covering and the door sill : 17 cm
 Free width of at least 80 cm

Number of accessible floor(s) / Total number of floor(s)
  4 accessible floor(s) / 4 floor(s)

Elevator
 Accessible elevator
 Maneuvering space at least 1.5 m wide x 1.5 m deep located in front of the door
 Dimension : 1,38 m wide x 1,44 m deep
 Free width of the door opening at least 80 cm

Staircase
 No contrasting color bands on the nosing of the stairs

Counter
 Reception desk
 Counter surface : 107 cm above floor
 Clearance Depth : 14 cm

Signaling
 Road sign(s) difficult to spot
 Traffic sign in non-contrasting color

Additional information

There is a water machine on the ground floor.


 Swimming pool inaccessible


 Access to swimming pool: entrance located outside building
 Access to entrance made of paving stones


 Entrance: no access ramp


 Near swimming pool: manoeuvring space restricted 


 Swimming pool: no equipment adapted for disabled persons


 Access to swimming pool: no step


 Entrance: no horizontal strip/pattern on the glass door

Accommodation Unit* Chambre 316 (Located 3e étage)

Pathway leading to the entrance
 Unstable or soft floor covering

Front door
 Free width of at least 80 cm

Interior maneuvering area
 Maneuvering area at least 1.5 m wide x 1.5 m deep

Plug
 No power outlet

Toilet bowl
 No transfer zone on the side of the bowl

Grab bar to the right of the toilet
 Horizontal grab bar
 Located between 75 cm and 85 cm above the ground

Grab bar behind the toilet
 No grab bar

Sink
 Maneuvering area in front of the sink at least 80 cm wide x 1.2 m deep
 No clearance under the sink

Shower
 Roll-in shower
 Area of more than 90 cm x 1.5 m
 Non-slip mat available
 Lever faucets
 Shower telephone support located near the taps
 Retractable fixed transfer bench

Shower: grab bar on the wall facing the entrance
 Horizontal, vertical or oblique bar
 Horizontal element at least 1 m long
 Horizontal element located between 75 cm and 87 cm above the ground

Shower
 Unobstructed area in front of shower exceeds 90 cm x 1.5 m

Driveway leading to the entrance
 Carpet flooring
 Free width of at least 1.1 m

Signage on the door
 Non-contrasting color

Interior entrance door
 Restricted clear width
 No electric opening mechanism

Indoor circulation
 Maneuvering space of at least 1.5 m in diameter
 Circulation corridor of at least 92 cm

Bed(s)
 Mattress Top : 57 cm above floor
 Clearance under bed

Work desk
 Clearance under desk : 58 cm above the floor

Possibility of moving the furniture at the request of the customer
 Furniture can be moved as needed

Orders
 Light switch near bed difficult to use

Bed(s)
 Queen-size bed
 Transfer zone on side of bed exceeds 92 cm

Orders
 No flashing doorbell

Devices
 No vibrating alarm clock

  • Other features

    Caractéristiques motrices

    • Wheelchair(s) available : 2

    Caractéristiques auditives

    • Television captioning decoder
    • Vibrating alarm system
    • TTY available