Attractions

Centre Vidéotron

Establishment assessed on

Accessibility rating
Accessible
Services and facilities for
Deaf and hard of hearing people

Establishment details

Number of reserved places

  • Reserved seat(s) for people with disabilities: : 5

Reserved seat location

  • Far from the entrance

Reserved seat size

  • Side aisle integrated into the reserved space

Reserved seat identification

  • Using the panel and on the ground

landing stage

  • Presence of a curb cut

flooring

  • Asphalted ground

Additional information

    • Parking lot leading to east entrance.

      flooring

      • Damaged : asphalte accidenté par endroit

      Number of reserved places

      • Reserved seat(s) for people with disabilities: : 21

      Reserved seat location

      • Far from the entrance

      Reserved seat identification

      • Using the panel and on the ground

      Route leading from the parking lot to the entrance

      • Gentle slope

      Additional information

        • Parking leading to the disabled entrance and to the west entrance.

          Pathway leading to the entrance

          • On a gentle slope
          • Circulation corridor at least 1.1 m wide

          Front door

          • Free width of at least 80 cm
          • Door equipped with an electric opening mechanism

          Additional information

            • Entrance reserved for people with reduced mobility.

              Pathway leading to the entrance

              • On a gentle slope
              • Circulation corridor at least 1.1 m wide

              Front door

              • Free width of at least 80 cm
              • Door equipped with an electric opening mechanism

              Pathway leading to the entrance

              • On a gentle slope
              • Circulation corridor at least 1.1 m wide

              Front door

              • Free width of at least 80 cm
              • Door equipped with an electric opening mechanism

              Course without obstacles

              • Circulation corridor without slope
              • Clear width of the circulation corridor of more than 92 cm

              Elevator

              • Accessible elevator

              Counter

              • Counter surface : 109 cm above floor
              • Wireless or removable payment terminal

              drinking fountain

              • Fitted out for people with disabilities

              Counter

              • Ticket counter

              Washbasin

              • Clearance under sink : 66,5 cm above floor
              • Clearance depth under sink : 21 cm

              Changing table

              • Raised Surface : 89 cm above floor

              Accessible washroom bowl

              • Transfer zone on the side of the toilet bowl of at least 87.5 cm
              • Tankless Toilet Back Support

              Accessible toilet stall grab bar(s)

              • L-shaped right
              • Horizontal behind the bowl

              Additional information

                • A stall for people with reduced mobility, including a horizontal grab bar and an L-shaped grab bar in the washroom.

                  Internal trips

                  • Maneuvering area of at least 1.5 m in diameter available

                  Payment

                  • Removable Terminal
                  • Counter surface : 108 cm above floor

                  Internal trips

                    Tables

                    • 50% of the tables are accessible.

                    Additional information

                      • high tables are not accessible.

                        Course without obstacles

                        • Circulation corridor without slope
                        • Clear width of the circulation corridor of more than 92 cm

                        Counter

                        • Information counter
                        • Counter surface between 68.5 cm and 86.5 cm in height
                        • No clearance under the counter

                        drinking fountain

                        • Fitted out for people with disabilities

                        Movement between floors

                        • Elevator

                        • Path of travel into living room: clear width exceeds 92 cm
                        • Living room: manoeuvring space with diameter of at least 1.5 m available
                        • Table height: between 68.5 cm and 86.5 cm
                        • Inadequate clearance under the table

                        Additional information

                          • The bar counter is 108 cm high with no clearance. Removable payment terminal.

                            Door

                            • Free width of at least 80 cm

                            Interior maneuvering space

                            • Maneuvering space at least 1.5 m wide x 1.5 m deep

                            Toilet bowl

                            • Transfer zone on the side of the bowl of at least 90 cm
                            • Tankless Toilet Back Support

                            Grab bar(s)

                            • L-shaped right
                            • Horizontal behind the bowl

                            Washbasin

                            • Accessible sink

                            Changing table

                            • Raised Surface : 89 cm

                            coat hook

                            • No coat hook

                            Sanitary equipment

                            • Tilted mirror

                            Door

                            • Free width of at least 80 cm

                            Interior maneuvering space

                            • Maneuvering space at least 1.5 m wide x 1.5 m deep

                            Toilet bowl

                            • Transfer zone on the side of the bowl : 65 cm
                            • Tankless Toilet Back Support

                            Grab bar(s)

                            • L-shaped right
                            • Horizontal behind the bowl

                            Washbasin

                            • Accessible sink

                            Changing table

                            • Raised Surface : 89 cm

                            coat hook

                            • No coat hook

                            Sanitary equipment

                            • Tilted mirror

                            Additional information

                              • The location of the washbasin reduces the width of the transfer area to 65 cm. However, the space may be sufficient for a transfer from the front or from the side.

                                Door

                                • Free width of at least 80 cm

                                Toilet bowl

                                • Transfer zone on the side of the bowl of at least 87.5 cm
                                • Tankless Toilet Back Support

                                Grab bar(s)

                                • L-shaped left
                                • Horizontal behind the bowl

                                Washbasin

                                • Accessible sink

                                Changing table

                                • Raised Surface : 89 cm

                                coat hook

                                • No coat hook

                                Sanitary equipment

                                • Tilted mirror

                                Door

                                • No door / Baffle type door

                                Washbasin

                                • Accessible sink

                                Changing table

                                • Raised Surface : 89 cm above floor

                                Urinal

                                • Fitted out for people with disabilities
                                • Vertical support bar(s) centered 1 m above the floor

                                Accessible washroom(s)

                                • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                Accessible washroom bowl

                                • Transfer zone on the side of the toilet bowl of at least 87.5 cm
                                • Tankless Toilet Back Support

                                Accessible toilet stall grab bar(s)

                                • L-shaped left
                                • Horizontal behind the bowl

                                Additional information

                                  • In some level 3 washrooms, the L-shaped grab bar is located to the right of the toilet bowl.
                                  • In some level 3 washrooms, the vertical grab bars next to the accessible urinal are centered 1.40 m above the floor.
                                  • There is a stall for people with reduced mobility, including a horizontal grab bar and an L-shaped grab bar in the men's washrooms on level 3.

                                    Door

                                    • No door / Baffle type door

                                    Washbasin

                                    • Accessible sink

                                    Changing table

                                    • Raised Surface : 89 cm above floor

                                    Accessible washroom(s)

                                    • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                    Accessible washroom bowl

                                    • Transfer zone on the side of the toilet bowl of at least 90 cm
                                    • Tankless Toilet Back Support

                                    Accessible toilet stall grab bar(s)

                                    • L-shaped right
                                    • Horizontal behind the bowl

                                    Additional information

                                      • The L-shaped grab bar is located to the left of the toilet bowl in some level 3 washrooms.
                                      • A stall for people with reduced mobility, including a horizontal grab bar and an L-shaped grab bar, is installed in the level 3 women's washrooms.

                                        Door

                                        • Free width of at least 80 cm
                                        • Opening requiring significant physical effort

                                        Washbasin

                                        • Clearance under sink : 67,5 cm above floor

                                        Changing table

                                        • Raised Surface : 89 cm above floor

                                        Urinal

                                        • Fitted out for people with disabilities
                                        • Vertical support bar(s) : 1,40 m above floor

                                        Accessible washroom(s)

                                        • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                        Accessible washroom bowl

                                        • Transfer zone on the side of the toilet bowl of at least 87.5 cm
                                        • Tankless Toilet Back Support

                                        Accessible toilet stall grab bar(s)

                                        • L-shaped right
                                        • Horizontal behind the bowl

                                        Sanitary equipment

                                        • Hand dryer far from the sink

                                        Door

                                        • Free width of at least 80 cm
                                        • Opening requiring significant physical effort

                                        Washbasin

                                        • Clearance under sink : 67,5 cm above floor

                                        Changing table

                                        • Raised Surface : 89 cm above floor

                                        Accessible washroom(s)

                                        • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                        Accessible washroom bowl

                                        • Transfer zone on the side of the toilet bowl of at least 90 cm
                                        • Tankless Toilet Back Support

                                        Accessible toilet stall grab bar(s)

                                        • L-shaped left
                                        • Horizontal behind the bowl

                                        Sanitary equipment

                                        • Hand dryer far from the sink

                                        Internal trips

                                        • Circulation corridor of at least 92 cm

                                        Payment

                                        • Removable Terminal
                                        • Maneuvering space located in front of the counter of at least 1.5 m in diameter
                                        • Counter surface : 88 cm above floor
                                        • No clearance under the counter

                                        • Path of travel exceeds 92 cm
                                        • Seating reserved for disabled persons : 27
                                        • Reserved seating: access from side: surface area exceeds 90 cm x 1.5 m
                                        • Reserved seating: access from front or back: surface area exceeds 90 cm x 1.2 m

                                        Additional information

                                          • The stands on the main gangway (level 3) feature 27 wheelchair spaces with an attendant's area, distributed throughout the different sections of the hall.

                                                Table(s)

                                                    Additional information

                                                      • The bar counter is 107 cm high with no clearance. Removable payment terminal.

                                                        Course without obstacles

                                                        • Clear width of the circulation corridor of more than 92 cm

                                                        Elevator

                                                        • Accessible elevator

                                                        drinking fountain

                                                        • Fitted out for people with disabilities

                                                        • Entrance : No-step entrance
                                                        • Living room: manoeuvring space with diameter of at least 1.5 m available
                                                        • Living room: sofa less than 50 cm from floor
                                                        • Table height: between 68.5 cm and 86.5 cm

                                                        Additional information

                                                          • The lowered part of the bar counter is 87 cm high, with a clearance 20 cm deep.

                                                            Door

                                                            • Free width of at least 80 cm
                                                            • Opening requiring significant physical effort

                                                            Washbasin

                                                            • Accessible sink

                                                            Changing table

                                                            • Raised Surface : 89 cm above floor

                                                            Accessible washroom(s)

                                                            • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                                            Accessible washroom bowl

                                                            • Transfer zone on the side of the toilet bowl of at least 90 cm
                                                            • Tankless Toilet Back Support

                                                            Accessible toilet stall grab bar(s)

                                                            • L-shaped left
                                                            • Horizontal behind the bowl

                                                            Additional information

                                                              • The L-shaped grab bar is located to the right of the toilet bowl in some Level 5 washrooms.

                                                                Door

                                                                • Free width of at least 80 cm
                                                                • Opening requiring significant physical effort

                                                                Washbasin

                                                                • Accessible sink

                                                                Changing table

                                                                • Raised Surface : 89 cm above floor

                                                                Urinal

                                                                • Fitted out for people with disabilities

                                                                Accessible washroom(s)

                                                                • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                                                Accessible washroom bowl

                                                                • Transfer zone on the side of the toilet bowl of at least 90 cm
                                                                • Tankless Toilet Back Support

                                                                Accessible toilet stall grab bar(s)

                                                                • L-shaped left
                                                                • Horizontal behind the bowl

                                                                Additional information

                                                                  • The L-shaped grab bar is located to the right of the toilet bowl in some Level 5 washrooms.

                                                                    Course without obstacles

                                                                    • Clear width of the circulation corridor of more than 92 cm

                                                                    Elevator

                                                                    • Accessible elevator

                                                                    drinking fountain

                                                                    • Fitted out for people with disabilities

                                                                    Interior maneuvering space

                                                                    • Maneuvering space at least 1.5 m wide x 1.5 m deep

                                                                    Toilet bowl

                                                                    • Transfer zone on the side of the bowl of at least 90 cm
                                                                    • Tankless Toilet Back Support

                                                                    Grab bar(s)

                                                                    • L-shaped right
                                                                    • Horizontal behind the bowl

                                                                    Washbasin

                                                                    • Accessible sink

                                                                    Changing table

                                                                    • Raised Surface : 89 cm

                                                                    Sanitary equipment

                                                                    • Tilted mirror

                                                                    Door

                                                                    • Free width of at least 80 cm

                                                                    coat hook

                                                                    • Raised coat hook : 1,80 m above the floor

                                                                    Interior maneuvering space

                                                                    • Maneuvering space at least 1.5 m wide x 1.5 m deep

                                                                    Toilet bowl

                                                                    • Transfer zone on the side of the bowl of at least 90 cm
                                                                    • Tankless Toilet Back Support

                                                                    Grab bar(s)

                                                                    • L-shaped right
                                                                    • Horizontal behind the bowl

                                                                    Washbasin

                                                                    • Accessible sink

                                                                    Changing table

                                                                    • Raised Surface : 89 cm

                                                                    Sanitary equipment

                                                                    • Tilted mirror

                                                                    Door

                                                                    • No door / Baffle type door

                                                                    Washbasin

                                                                    • Accessible sink

                                                                    Accessible washroom(s)

                                                                    • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                                                    Accessible toilet cubicle door

                                                                    • Free width of the door at least 85 cm

                                                                    Accessible washroom bowl

                                                                    • Transfer zone on the side of the toilet bowl of at least 90 cm
                                                                    • Tankless Toilet Back Support

                                                                    Accessible toilet stall grab bar(s)

                                                                    • L-shaped left
                                                                    • Horizontal behind the bowl

                                                                    Additional information

                                                                      • The L-shaped grab bar is located to the right of the toilet bowl in some level 6 washrooms.
                                                                      • Presence of a stall for people with reduced mobility including a horizontal grab bar and an L-shaped grab bar in level 6 women's washrooms.

                                                                        Door

                                                                        • No door / Baffle type door

                                                                        Washbasin

                                                                        • Accessible sink

                                                                        Urinal

                                                                        • Fitted out for people with disabilities

                                                                        Accessible washroom(s)

                                                                        • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                                                        Accessible toilet cubicle door

                                                                        • Free width of the door at least 85 cm

                                                                        Accessible washroom bowl

                                                                        • Transfer zone on the side of the toilet bowl of at least 90 cm
                                                                        • Tankless Toilet Back Support

                                                                        Accessible toilet stall grab bar(s)

                                                                        • L-shaped left
                                                                        • Horizontal behind the bowl

                                                                        Additional information

                                                                          • The L-shaped grab bar is located to the right of the toilet bowl in some level 6 washrooms.
                                                                          • Presence of a stall for people with reduced mobility including a horizontal grab bar and an L-shaped grab bar in level 6 men's washrooms.

                                                                            Internal trips

                                                                            • Circulation corridor of at least 92 cm

                                                                            Payment

                                                                            • Removable Terminal
                                                                            • Maneuvering space located in front of the counter of at least 1.5 m in diameter
                                                                            • Counter surface between 68.5 cm and 86.5 cm above the floor
                                                                            • No clearance under the counter

                                                                            • Path of travel exceeds 92 cm
                                                                            • Seating reserved for disabled persons : 28
                                                                            • Reserved seating: access from side: surface area exceeds 90 cm x 1.5 m
                                                                            • Reserved seating: access from front or back: surface area exceeds 90 cm x 1.2 m
                                                                            • Barrier-free path of travel between entrance and reserved seating

                                                                            Additional information

                                                                              • The upper passageway bleachers feature 28 wheelchair spaces, with an attendant area for each wheelchair in the various sections of the hall.

                                                                                Course without obstacles

                                                                                • Circulation corridor without slope
                                                                                • Clear width of the circulation corridor of more than 92 cm

                                                                                Elevator

                                                                                • Accessible elevator

                                                                                drinking fountain

                                                                                • Fitted out for people with disabilities

                                                                                Door

                                                                                • Free width of at least 80 cm
                                                                                • Opening requiring significant physical effort

                                                                                Interior maneuvering space

                                                                                • Maneuvering space at least 1.5 m wide x 1.5 m deep

                                                                                Toilet bowl

                                                                                • Transfer zone on the side of the bowl of at least 90 cm
                                                                                • Tankless Toilet Back Support

                                                                                Grab bar(s)

                                                                                • L-shaped left
                                                                                • Horizontal behind the bowl

                                                                                Washbasin

                                                                                • Maneuvering space in front of the sink : 80 cm width x 112 cm deep

                                                                                Changing table

                                                                                • Raised Surface : 89 cm

                                                                                Sanitary equipment

                                                                                • Hand dryer far from the sink

                                                                                Door

                                                                                • Opening requiring significant physical effort

                                                                                Washbasin

                                                                                • Accessible sink

                                                                                Changing table

                                                                                • Raised Surface : 89 cm above floor

                                                                                Urinal

                                                                                • Fitted out for people with disabilities

                                                                                Accessible washroom(s)

                                                                                • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                                                                Accessible washroom bowl

                                                                                • Transfer zone on the side of the toilet bowl of at least 90 cm
                                                                                • Tankless Toilet Back Support

                                                                                Accessible toilet stall grab bar(s)

                                                                                • L-shaped right
                                                                                • Horizontal behind the bowl

                                                                                Sanitary equipment

                                                                                • Hand dryer far from the sink

                                                                                Additional information

                                                                                  • In the washroom in sector C, the L-shaped grab bar is located to the left of the toilet bowl.

                                                                                    Door

                                                                                    • Opening requiring significant physical effort

                                                                                    Washbasin

                                                                                    • Accessible sink

                                                                                    Changing table

                                                                                    • Raised Surface : 89 cm above floor

                                                                                    Accessible washroom bowl

                                                                                    • Transfer zone on the side of the toilet bowl of at least 90 cm
                                                                                    • Tankless Toilet Back Support

                                                                                    Accessible toilet stall grab bar(s)

                                                                                    • L-shaped right
                                                                                    • Horizontal behind the bowl

                                                                                    Sanitary equipment

                                                                                    • Hand dryer far from the sink

                                                                                    Additional information

                                                                                      • In the washroom in sector C, the L-shaped grab bar is located to the left of the toilet bowl.
                                                                                      • A stall for people with reduced mobility, including a horizontal grab bar and an L-shaped grab bar, is installed in the two women's washrooms on level 1.

                                                                                        • Passageway to the entrance clear width: larger than 92 cm
                                                                                        • Entrance : No-step entrance
                                                                                        • Manoeuvring space diameter larger than 1.5 m available

                                                                                        Additional information

                                                                                          • Seating for wheelchair users is at the back of the hall.

                                                                                            Course without obstacles

                                                                                            • Clear width of the circulation corridor of more than 92 cm

                                                                                            Elevator

                                                                                            • Accessible elevator

                                                                                            drinking fountain

                                                                                            • Fitted out for people with disabilities

                                                                                            Door

                                                                                            • Free width of at least 80 cm
                                                                                            • Opening requiring significant physical effort

                                                                                            Washbasin

                                                                                            • Clearance under sink : 66,2 cm above floor

                                                                                            Changing table

                                                                                            • Raised Surface : 89 cm above floor

                                                                                            Accessible washroom(s)

                                                                                            • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                                                                            Accessible washroom bowl

                                                                                            • Transfer zone on the side of the toilet bowl of at least 90 cm
                                                                                            • Tankless Toilet Back Support

                                                                                            Accessible toilet stall grab bar(s)

                                                                                            • L-shaped left
                                                                                            • Horizontal behind the bowl

                                                                                            Additional information

                                                                                              • The L-shaped grab bar is located to the right of the toilet bowl in some Level 4 washrooms.
                                                                                              • A stall for people with reduced mobility, including a horizontal grab bar and an L-shaped grab bar, in the women's washrooms on level 4.

                                                                                                Door

                                                                                                • Free width of at least 80 cm
                                                                                                • Opening requiring significant physical effort

                                                                                                Washbasin

                                                                                                • Clearance under sink : 66,2 cm above floor

                                                                                                Changing table

                                                                                                • Raised Surface : 89 cm above floor

                                                                                                Urinal

                                                                                                • Fitted out for people with disabilities

                                                                                                Accessible washroom(s)

                                                                                                • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                                                                                                Accessible washroom bowl

                                                                                                • Transfer zone on the side of the toilet bowl of at least 87.5 cm
                                                                                                • Tankless Toilet Back Support

                                                                                                Accessible toilet stall grab bar(s)

                                                                                                • L-shaped left
                                                                                                • Horizontal behind the bowl

                                                                                                Additional information

                                                                                                  • The L-shaped grab bar is located to the right of the toilet bowl in some Level 4 washrooms.

                                                                                                      • Path of travel exceeds 92 cm

                                                                                                        Additional information

                                                                                                          • The countertop is 1.07 m high, with a clearance of 93 cm.
                                                                                                          • To view the rink (the parterre), part of the counter can be lowered and a seat removed to make room for a wheelchair user.

                                                                                                            Interior of the building

                                                                                                            • Safe covering along the entire route

                                                                                                            Elevator

                                                                                                            • Symbols and characters on the landing buttons and control panel in Braille
                                                                                                            • Symbols and characters on the landing buttons and control panel in relief
                                                                                                            • Presence of an audible indicator when passing each floor
                                                                                                            • Presence of a visual indicator when passing each floor

                                                                                                            Raised writing

                                                                                                            • Presence of raised writing to indicate toilets
                                                                                                            • Presence of raised writing in the elevator

                                                                                                            Braille transcription

                                                                                                            • Presence of Braille transcription to indicate toilets
                                                                                                            • Presence of Braille transcription in the elevator

                                                                                                            Building Interior

                                                                                                            • The signage is easy to understand due to its use of pictograms and an accessible language register
                                                                                                            • Audible and flashing fire system in all rooms of the establishment

                                                                                                            Acoustics

                                                                                                            • The acoustics of the premises promote sound comfort

                                                                                                            Broadcast location

                                                                                                            • Frequency modulation hearing aid system

                                                                                                            Description

                                                                                                            Manual wheelchairs are available on request.
                                                                                                            During matches and events, staff are on hand, including in the elevators, to make moving around easier.
                                                                                                            At matches, the bleacher area is equipped with an FM hearing assistance system. For shows, according to the promoter, this service is not always available.

                                                                                                            Contact details

                                                                                                            250-B, boulevard Wilfrid-Hamel, Québec, Québec

                                                                                                            877 658 9866, 844 267 4472,

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