Accommodations

Hilton Québec

Establishment assessed on

Accessibility rating
Accessible
Services and facilities for
Blind and low vision peopleDeaf and hard of hearing people
Good to know
  • Number of accessible rooms :6
  • Number of rooms :569

Establishment details

Type of parking

  • Interior

Reserved seat location

  • Far from the entrance

Reserved seat size

  • Restricted clear width : 2,9 m
  • No side aisle on the side

Route leading from the parking lot to the entrance

  • Others : Aucune traverse pietonne
  • Gentle slope

Additional information

    • 3 reserved spaces per floor.
    • Interior entrance door to Place Québec requires considerable effort to open.
    • Access to the Hilton from the parking lot is by elevator.

      Pathway leading to the entrance

      • On a steep slope : 10 %

      Front door

      • Steep Slope Bevel Level Difference
      • Door equipped with an electric opening mechanism
      • Sliding doors

      Course without obstacles

      • Circulation corridor without slope
      • Clear width of the circulation corridor of more than 92 cm

      Elevator

      • Accessible elevator

      Counter

      • Counter surface : 106 cm above floor
      • No clearance under the counter

      Signaling

      • Easily identifiable traffic sign(s)

      Additional information

        • Lobby with plenty of seating and coffee tables.

          Interior of the building

          • Safe covering along the entire route
          • Safe path without obstacles
          • Large space: No guidance strips : rez-de-chaussée (lobby, restaurant, ascenseurs)

          Elevator

          • Presence of a visual and audible indicator when passing each floor (located above the control panel or above the door)
          • Announcement of the floor by voice synthesis before the doors open

          Identification of facilities

          • Identification of facilities difficult to identify : Contraste de couleurs faible

          Raised writing

          • Presence of raised writing on the site : Toutes les salles, salles de toilettes et services principaux

          Braille transcription

          • Presence of Braille transcription on the site : Toutes les salles, salles de toilettes et services principaux

          Room number

          • Location difficult to identify : Loin de la porte
          • Presence of a raised number
          • Presence of a Braille transcription

          Additional information

            • Digital screen in elevator difficult for blind person to use. Keyboard with relief possible.

              Building Interior

              • The signage is easy to understand due to its use of pictograms and an accessible language register
              • Audible and flashing fire system in all rooms of the establishment

              Counter

              • No magnetic loop system at the counter

              Accommodation unit

              • Presence of a visual doorbell
              • Telephone with indicator light

              Driveway leading to the entrance

              • Carpet flooring

              Interior entrance door

              • Maneuvering space : 1,2 m x 1,5 m
              • Opening requiring significant physical effort
              • No electric opening mechanism

              Indoor circulation

              • Maneuvering space of at least 1.5 m in diameter
              • Circulation corridor of at least 92 cm

              Orders

              • Other controls (thermostat, A/C) : 1,3 m above the floor

              Bed(s)

              • Top of the mattress between 46 cm and 50 cm above the floor
              • No clearance under the bed

              Possibility of moving the furniture at the request of the customer

              • Furniture cannot be moved

              Orders

              • Electrical outlet located far from bed

              Bed(s)

              • 1 bed

              Front door

              • Free width of at least 80 cm

              Interior maneuvering area

              • Maneuvering area : 1,4 m width x 1,4 m depth

              Toilet bowl

              • Transfer area on the side of the bowl at least 90 cm wide x 1.5 m deep

              Grab bar to the left of the toilet

              • L-shaped grab bar
              • Vertical component located at : 35 cm in front of the bowl

              Grab bar behind the toilet

              • A horizontal grab bar

              Sink

              • Faucets located at a distance of : 50 cm from the edge of the sink

              Shower

              • Roll-in shower
              • Shower phone at a height of less than 1.2 m from the floor of the bottom of the shower
              • Transfer bench at a height of : 48 cm from the bottom of the shower

              Shower: grab bar on left side wall

              • Vertical bar

              Shower: grab bar on right side wall

              • Horizontal, oblique or L-shaped bar

              Shower: grab bar on the wall facing the entrance

              • L-shaped bar or one vertical bar and one horizontal bar forming an L

              Door

              • Free width of at least 80 cm

              Interior maneuvering space

              • Maneuvering space at least 1.5 m wide x 1.5 m deep

              Toilet bowl

              • Transfer zone on the side of the bowl of at least 87.5 cm
              • Toilet bowl seat located between 40 cm and 46 cm above the floor

              Grab bar(s)

              • L-shaped right
              • Horizontal behind the bowl

              Washbasin

              • Accessible sink

              Sanitary equipment

              • Hard-to-reach soap dispenser
              • Paper towel dispenser far from the sink

              Door

              • Free width of at least 80 cm
              • Presence of an electric opening mechanism

              Washbasin

              • Accessible sink

              Sanitary equipment

              • Hard-to-reach soap dispenser

              Accessible washroom(s)

              • Interior Maneuvering Space : 1 m wide x 1 m deep

              Accessible toilet cubicle door

              • Raised latch : 1,2 cm above the floor

              Accessible washroom bowl

              • Transfer area on the side of the toilet bowl : 85 cm

              Accessible toilet stall grab bar(s)

              • L-shaped right
              • Horizontal behind the bowl

              Sanitary equipment

              • Paper towel dispenser far from the sink
              • Hand dryer far from the sink

              Door

              • Free width of at least 80 cm
              • Presence of an electric opening mechanism

              Washbasin

              • Accessible sink

              Sanitary equipment

              • Hard-to-reach soap dispenser

              Urinal

              • Raised edge : 69 cm
              • Grab bars on each side

              Accessible washroom(s)

              • Interior Maneuvering Space : 1 m wide x 1 m deep

              Accessible toilet cubicle door

              • Free width of the door at least 85 cm
              • Raised latch : 1,2 cm above the floor

              Accessible toilet stall grab bar(s)

              • L-shaped left
              • Horizontal behind the bowl

              Sanitary equipment

              • Paper towel dispenser far from the sink
              • Hand dryer far from the sink

              Additional information

                • Transfer area restricted by wall (50 cm), angled transfer possible.

                  Door

                  • Free width of at least 80 cm
                  • Presence of an electric opening mechanism

                  Washbasin

                  • Accessible sink

                  Sanitary equipment

                  • Hard-to-reach soap dispenser

                  Urinal

                  • Raised edge : 69 cm
                  • Grab bars on each side

                  Accessible washroom(s)

                  • Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

                  Accessible toilet cubicle door

                  • Raised latch : 1,2 cm above the floor

                  Accessible washroom bowl

                  • Transfer zone on the side of the toilet bowl of at least 90 cm
                  • Toilet bowl seat located between 40 cm and 46 cm above the floor

                  Accessible toilet stall grab bar(s)

                  • L-shaped right
                  • Horizontal behind the bowl
                  • Vertical component away from the front of the bowl : 30 cm

                  Additional information

                    • The data collected are for the men's toilet room. The female toilet on the ground floor was not available at the time of the assessment.

                      Movement between floors

                      • Accessible elevator

                      Internal trips

                      • Circulation corridor of at least 92 cm
                      • Maneuvering area of at least 1.5 m in diameter available

                      Tables

                      • Table on round / square base

                      buffet counter

                      • Counter surface : 98 cm above floor
                      • No clearance under the counter

                      Internal trips

                      • Circulation corridor of at least 92 cm
                      • Maneuvering area of at least 1.5 m in diameter available

                      Tables

                      • Table on round / square base

                      Payment

                      • Removable Terminal

                      buffet counter

                      • Counter surface : 92 cm above floor
                      • No clearance under the counter
                      • Food located less than 50 cm from the edge of the counter

                      Indoor circulation

                      • Circulation corridor of at least 92 cm

                      Displays

                      • Majority of Raised Items : 1,3 m above the floor

                      Cash counter

                      • Counter surface : 92 cm above floor
                      • No clearance under the counter

                      Indoor circulation

                        • Entrance: door clear width larger than 80 cm
                        • 100% of exercise room accessible
                        • Equipment adapted for disabled persons : Poids et banc

                        Additional information

                          • Raised water fountain

                                Additional information

                                  • The Hilton Québec has 22 rooms available for rental for a variety of events: conferences, meetings, balls, etc.
                                  • Spread over several floors (ground floor, 1st, 2nd and 23rd), all rooms are accessible. Furniture is removable, and most tables offer ample clearance. Entrance to the rooms is via a wide door or double doors. These may require a demanding effort to open.
                                  • There is an adapted washroom on each of the rental floors, except for the 2nd floor. See Washrooms.

                                    • Access to swimming pool: entrance located inside building
                                    • Swimming pool: no equipment adapted for disabled persons
                                    • Access to swimming pool : 5 steps
                                    • Outside entrance: access ramp: handrail on each side

                                    Additional information

                                      • Sauna door 53 cm wide.
                                      • Massage room with door of sufficient width, but limited area for a chair to pass through, 60 cm corridor. Adjustable massage table.

                                        Entrance door to the locker room

                                        • Maneuvering area inside in front of the door : 0,95 m wide 1,1 x _ m depth
                                        • Opening requiring significant physical effort

                                        Lockers

                                        • Locker handle located at a height between 90 cm and 100 cm above the floor

                                        Benches or chairs

                                        • Surface of the bench or chair located at a height between 46 cm and 48 cm above the floor

                                        Additional information

                                          • The main changing room has no accessible cabins, showers or toilets (limited surface area and threshold).
                                          • To access a shower/cabin with a larger surface area, you must enter the sauna/massage area through an 80 cm door. The shower has a tap at a height of 1.2 m - no grab rails.

                                            Description

                                            The 6 adapted rooms have a 50 cm high bed (with no under-bed clearance) and a shower with no threshold.
                                            The heaviest obstacle is the bedroom doors. See the Accommodation section for unit details.
                                            Accessible room numbers are: 902, 1002, 1102, 1202, 1302 and 1402.

                                            Contact details

                                            1100, boulevard René-Lévesque Est, Québec, Québec

                                            418 647 2411, 800 447 2411,

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