Establishment details
Presence of slope
- Gentle slope
Number of reserved places
- Reserved seat(s) for people with disabilities: : 2
Reserved seat location
- Far from the entrance
Route leading from the parking lot to the entrance
- Without obstacles
Additional information
- The main entrance to the ticket office is not accessible. Visitors in wheelchairs must therefore identify themselves at the guard post. Staff will show you the way to the accessible entrance (boutique).
Driveway leading to the entrance
- Restricted clear width : 102 m
Front door
- Insufficient clear width : 70 cm
- Door equipped with an electric opening mechanism
- Pressure plate / control button located between 90 cm and 110 cm above the floor
Driveway leading to the entrance
- Rough ground
Step(s) leading to entrance
- Non-slip tape
- Handrails on each side
Ramp
- Steep Slope Bevel Level Difference : 10 %
- On a gentle slope
Course without obstacles
- 2 or more steps : 3 steps
Interior access ramp
- Fixed access ramp
- Free width of at least 110 cm
- On a gentle slope
Number of accessible floor(s) / Total number of floor(s)
- 1 accessible floor(s) / 2 floor(s)
Counter
- Counter surface : 93 cm above floor
- No clearance under the counter
- Wireless or removable payment terminal
drinking fountain
- Fitted out for people with disabilities
Additional information
- Three steps to ticket office. Tickets can be purchased in the store (first floor).
Door
- Maneuvering space outside : 1,50 m wide x 1,10 m deep in front of the door
- Restricted clear width : 78 cm
Toilet bowl
- Transfer zone on the side of the bowl : 65 cm
Grab bar(s)
- Horizontal to the right of the bowl
- Horizontal behind the bowl
Washbasin
- Accessible sink
Door
- Maneuvering space outside : 1,2 m wide x 1,5 m deep in front of the door
- Restricted clear width : 76 cm
- Raised latch : 120 cm
Toilet bowl
- Transfer zone on the side of the bowl of at least 90 cm
Grab bar(s)
- Horizontal to the left of the bowl
- Horizontal behind the bowl
Washbasin
- Accessible sink
- Clearance depth under sink : 18 cm
Displays
- Majority of items at hand
Cash counter
- Counter surface : 92 cm above floor
- No clearance under the counter
Indoor circulation
- No obstruction
Additional information
- Tickets can be purchased in the boutique, as the box office is not accessible due to the steps.
Exposure
- Written in small print
- No braille sign
- Guided tour
- Virtual reality
Indoor circulation
Additional information
- Certain interactive screens are located at a height of over 1.2 m (non-accessible).
- Some interactive screens and games are located at an accessible height (less than 1.2 m). Most headphones are at an accessible height.
- Accessible educational room.
Exposure
- Guided tour
- Olfactory experience
Indoor circulation
Exposure
- Tactile exploration
Additional information
- In winter, the temporary shelter restricts access to the building (4 cm threshold and reduced clear width of the entrance).
- Sloping exit requiring assistance (12.5% slope)
Indoor circulation
- Others : Revêtement du sol en gros gravier
Additional information
- Restricted clear width of entrance door (70 cm)
- Coarse gravel surface, difficult for wheelchair traffic.
- Raised shooting slots (1.25 m)
- Only one of the two galleries has no landing, while the Grande Galerie has three steps.
Interior access ramp
- Fixed access ramp
- On a gentle slope
- Handrail on one side only
Additional information
- Clear width of restricted exterior entrance doors (71 and 74 cm)
- Clear width of restricted cell doors (61 cm)
Exposure
- Guided tour
Additional information
- Not part of the basic guided tour, visit on request only.
- Accessible ramp, but the paving stone at the bottom is uneven.
Trail
- Asphalt/concrete pavement
- Coating in compacted rock dust
- Paving stone
- Coarse gravel surfacing
- Width over 1.1m
- Well marked trail
Additional information
- In winter and spring, visits are not recommended for wheelchair users (snow-covered or uneven surfaces in some areas).
- Ramp to access rest area in Espace Dalhousie (5 cm threshold). No table with clearance.
- To access certain viewpoints, the course has slopes of over 10%.
Description
Visits to La Citadelle's outdoor site are accompanied by a guide. In winter and spring, the visit is not recommended for wheelchair users (snow-covered or uneven surface in some places).
An LSQ interpreter is available for deaf and hard-of-hearing groups. Contact the ticket office directly.
Information leaflets translated into several languages are available at the ticket office.
CAL card accepted.
Contact details
1, Côte de la Citadelle, Québec, Québec
418 694 2815, information@lacitadelle.qc.ca
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