Transports and services

Le Train de Charlevoix

Establishment assessed on

Accessibility rating
Not accessible

Establishment details

Number of reserved places

  • Reserved seat(s) for people with disabilities: : 1

Reserved seat identification

  • Using a panel

Route leading from the parking lot to the entrance

  • Without obstacles
  • Gentle slope

flooring

  • Asphalted ground

Front door

  • Interior maneuvering area : 1,2 m width x 1,5 m depth in front of the door
  • Free width of at least 80 cm
  • Opening requiring significant physical effort
  • No electric opening mechanism

Door

  • Maneuvering space outside : 1,5 m wide x 1 m deep in front of the door
  • Inward opening door
  • Opening requiring significant physical effort

Toilet bowl

  • Transfer zone on the side of the bowl : 73 cm

Grab bar(s)

  • Horizontal to the right of the bowl
  • Horizontal behind the bowl

Washbasin

  • No clearance under the sink
  • Faucets away from the rim of the sink : 47 cm

Sanitary bin

  • Garbage can in the clear floor space

Additional information

    • This toilet is the more spacious of the two. The wastebasket creates an obstacle in the transfer area (73 cm).

      Door

      • Maneuvering space outside : 1,5 m wide x 1,2 m deep in front of the door
      • Inward opening door
      • Opening requiring significant physical effort

      Interior maneuvering space

      • Restricted Maneuvering Space : 1 m wide x 1 meters deep

      Toilet bowl

      • Transfer zone on the side of the bowl : 70 cm

      Grab bar(s)

      • Horizontal to the left of the bowl
      • Horizontal behind the bowl

      Washbasin

      • No clearance under the sink
      • Faucets away from the rim of the sink : 47 cm

      Sanitary bin

      • Garbage can in the clear floor space

      Additional information

        • This toilet is the smaller of the two. The waste garbage can creates an obstacle in the transfer area (70 cm).

          Pathway leading to the entrance

          • Obstacles) : Revêtement de sol en gros gravier

          Ramp

          • Uniform surface
          • Clear Width : 105 cm
          • On a gentle slope
          • No handrail

          Door

          • Difference in level between the exterior floor covering and the door sill : 3 cm
          • Free width of at least 80 cm
          • Presence of an electric opening mechanism

          Toilet bowl

          • Transfer zone on the side of the bowl : 70 cm

          Grab bar(s)

          • Horizontal to the right of the bowl
          • Horizontal behind the bowl

          Washbasin

          • Faucets away from the rim of the sink : 54 cm

          Sanitary equipment

          • Hard to reach hand dryer

          Additional information

            • Access to the toilet paper is restricted, as it is located on the rear wall and requires contortion.
            • The rear grab bar is difficult to grip as it is glued to the back of the toilet bowl.
            • Locking button not accessible to a blind person (no relief or Braille).
            • Accessible to the deaf and hard-of-hearing.

              Number of reserved places

              • Reserved seat(s) for people with disabilities: : 2

              Route leading from the parking lot to the entrance

              • Without obstacles

              flooring

              • Compacted stone ground

              Pathway leading to the entrance

              • On a gentle slope

              Ramp

              • Uniform surface
              • No difference in level between the ground and the ramp
              • On a gentle slope

              Total number of places

              • Less than 25 seats

              flooring

              • Coarse gravel ground

              Number of reserved places

              • No seating reserved for disabled persons

              Pathway leading to the entrance

              • Unstable or soft floor covering

              Ramp

              • Uniform surface
              • No protective edge on the sides of the access ramp
              • On a gentle slope
              • No handrail

              Additional information

                • Coarse gravel surface
                • No benches at this station

                  Presence of slope

                  • Gentle slope

                  Number of reserved places

                  • Reserved seat(s) for people with disabilities: : 2

                  Reserved seat location

                  • Near the entrance

                  Charging station for electric vehicles

                  • Located on a concrete base and without a curb
                  • Parking Space Clear Width, Restricted : 2,8 m
                  • Gun and/or elevated controls : 1,5 m

                  Route leading from the parking lot to the entrance

                  • Without obstacles

                  flooring

                  • Asphalted ground

                  Pathway leading to the entrance

                  • On a gentle slope
                  • Circulation corridor at least 1.1 m wide
                  • Stable and firm floor covering

                  Front door

                  • Difference in level between the exterior floor covering and the door sill : 4 cm
                  • Free width of at least 80 cm
                  • Opening requiring significant physical effort
                  • No electric opening mechanism

                  Washbasin

                  • Raised surface : 89 cm above floor

                  Accessible washroom(s)

                  • Dimension : 1,17 m wide x 2,23 m deep
                  • Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

                  Accessible washroom bowl

                  • Transfer area on the side of the toilet bowl : 54 cm

                  Accessible toilet stall grab bar(s)

                  • No grab bar near the toilet

                  Tables

                  • Accessible table(s)

                  cafeteria counter

                  • Counter surface : 1,22 cm above floor

                  Pathway leading to the entrance

                  • Unstable or soft floor covering

                  Step(s) leading to entrance

                  • 1 step or more : 3 steps
                  • Open risers
                  • No anti-slip strip of contrasting color on the nosing of the steps
                  • Accessible handrail

                  Ramp

                  • No access ramp

                  Additional information

                    • Very large gravel surface.
                    • No toilets or benches.

                      Step(s) leading to entrance

                      • Open risers
                      • No anti-slip strip of contrasting color on the nosing of the steps
                      • Accessible handrail

                      Ramp

                      • Uniform surface
                      • Level difference at the top of the ramp : 3 cm
                      • On a gentle slope
                      • Accessible handrail

                      Additional information

                        • No benches.
                        • Access at the bottom of the lift leading to Le Massif.

                          Chemical toilet door

                          • Difference in level between the exterior floor covering and the door sill : 8 cm

                          Bowl

                          • No transfer zone on the side of the bowl

                          Grab bar to the right of the toilet

                          • No grab bar

                          Pathway leading to the entrance

                          • On a gentle slope
                          • Stable and firm floor covering

                          Additional information

                            • Accessible benches and path to toilets.

                              Door

                              • Maneuvering space of at least 1.5m wide x 1.5m deep on each side of the door / chicane
                              • Difference in level between the exterior floor covering and the door sill : 2 cm
                              • Opening requiring significant physical effort

                              Accessible washroom(s)

                              • Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

                              Accessible washroom bowl

                              • No transfer zone on the side of the toilet bowl

                              Accessible toilet stall grab bar(s)

                              • Horizontal to the left of the bowl
                              • Horizontal to the right of the bowl

                              Additional information

                                • This assessment covers the ladies' and gents' washrooms. These are the toilets next to the store, in a separate building.

                                  Step(s) leading to entrance

                                  • Ground level

                                  Additional information

                                    • Station not evaluated in 2024.

                                      Driveway leading to the entrance

                                      • Clear Width : 0,7 m

                                      Door

                                      • Maneuvering space outside : 1,5 m wide x 1,17 m deep in front of the door
                                      • Difference in level between the exterior floor covering and the door sill : 2 cm
                                      • Difference in level between the interior floor covering and the door sill : 2 cm
                                      • Inward opening door
                                      • Insufficient clear width : 66 cm

                                      Interior maneuvering space

                                      • Restricted Maneuvering Space : 0,8 m wide x 0,8 meters deep

                                      Toilet bowl

                                      • No transfer zone on the side of the bowl

                                      Grab bar(s)

                                      • Vertical left
                                      • Too small : 60 cm in length
                                      • Located : 95 cm above floor

                                      • Access to small boat: 2 steps or more : 4 steps
                                      • No boarding ramp
                                      • Entrance: clear width larger than 80 cm
                                      • Year of construction : 1992

                                      Additional information

                                        • The ideal location for a wheelchair user would be in the seat section closest to the toilet. Here are the two options:
                                        • 1. With transfer: Transfer possible on the seat (no armrests) and wheelchair storage space in front of the seat (83 cm x 96 cm).
                                        • 2. Without transfer: Lock the two seats closest to the toilet and position the wheelchair user in the clear space in front of the seats (83 cm x 96 cm).
                                        • The main obstacle to these two options is the width of the door between the seats and the washroom. At its narrowest, the door is 70 cm wide.

                                          Description

                                          ACCESS: Access to standard trains is by climbing 3 steps using handrails fixed to the wall. The width of the train doors (70 cm) prevents the passage of a wheelchair.
                                          WHEELCHAIRS: Wheelchairs and folding walkers are accepted on board free of charge. Staff are not authorized to use any physical force whatsoever to lift a passenger onto the train. For safety reasons, specialized equipment cannot remain in the central aisle of the train and will be deposited in the baggage area (not accessible during the journey).
                                          MOTORIZED ARMCHAIRS: Due to their weight, and in compliance with Occupational Health and Safety regulations, staff are not authorized to handle motorized wheelchairs and/or electric scooters, nor to take them on board the train.

                                          Contact details

                                          50, rue de la Ferme, Baie-Saint-Paul, Québec

                                          418 240 4124,

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