The three pillars of Kéroul's mission
Travel
- Information dissemination: Promotion of 3000 certified tourist and cultural establishments accessible on Bonjour Québec and Kéroul channels.
- Tourist assistance: Personalized advice for people with disabilities.
- Travel conferences: Information and advice on accessible travel.
Certification
- Rating: The only accessibility rating recognized by the Quebec Ministry of Tourism.
- Support: recommendation report, plan analysis and advice.
- Grants program (PAET): Management of the Tourism Establishment Accessibility Program.
Training
- Welcome and service: Improving the customer experience for people with disabilities.
- Universal accessibility: Understand and practically apply the principles of universal accessibility.
- Tailor-made training courses and conferences: adapted to companies' needs.
Team
Management
Bruno Ronfard,
general manager
Nathalie Roy,
Director, Certification, Consulting and PAET
Isabelle Perreault,
head of administration and finance
Communication, member services, digital platforms
Karianne Lamothe,
communications and marketing manager
Sylvie Pelletier,
administrative assistant, member and community services
Estelle Cuillerier,
senior project manager
Destination for all, sustainable development
Cécile Lugand,
in charge of the Destination for All project and sustainable development
Antoine Ruelland,
accessibility consultant, in charge of the climate change file
Training
Simon April,
training and advocacy manager
Mélodie Sabourin,
development consultant
Certification
Claudia Benoit,
accessibility consultant for the Programme d'accessibilité des établissements touristiques
Nancy Guilbert,
accessibility consultant
Corinne De Langhe,
accessibility consultant
Mélanie Leduc,
accessibility consultant
Léane Maheux,
accessibility consultant
Annie Reeves,
accessibility consultant
Maude Simard,
accessibility consultant