About us

Since 1979, Kéroul has been working to make tourism and culture accessible to everyone in Quebec. Since 1987, Kéroul has been the privileged interlocutor of the Quebec Ministry of Tourism in matters of accessibility, working with all players in the tourism industry to improve the accessibility of infrastructures, services, activities and tourist and cultural events throughout Quebec.

Access for all means that 21% of the Quebec population and 27% of the Canadian population reporting a disability (Health Canada, 2023) can enjoy the hospitality of Quebec's tourist and cultural venues and events. Families with young children, the elderly and people recovering from surgery are among the other beneficiaries of venues that facilitate inclusive access.

Mission

Making tourism and culture accessible to people with disabilities.

Vision

That Quebec becomes an attractive, welcoming tourist and cultural destination that respects the principles of universal accessibility, inclusion and sustainable tourism.

Values

  • Pragmatism
  • Inclusion
  • Empathy
  • Collaboration
  • Commitment

Strategic objectives

  1. Develop inclusive access in the tourism and cultural sectors by supporting businesses.
  2. Sensitize and train companies and institutions to the needs of people with reduced mobility.
  3. Assess and certify the accessibility of tourist sites and services.
  4. Represent and defend the rights of people with disabilities in the tourism and cultural sector.
  5. Develop tools and resources to inform travelers with special needs.

Governance

Kéroul's Board of Directors ensures that the team is heading in the right direction. Comprising seven members committed to the cause, it has been chaired by Isabelle Ducharme, an avid traveler on wheels, since 2010.

According to the by-laws, the majority of elected directors must be disabled people to ensure that Kéroul's achievements truly meet their needs. They are identified here by a *.

President

Isabelle Ducharme *

Vice-President

Yves Leduc *

Secretary Treasurer

Sophie Hénault

Administrators

Patricia Auclair, Rémi Bourget *, Alain Carbonneau

Annual reports