Transports and services

Traverse Matane - Baie-Comeau - Godbout (STQ)

Establishment assessed on

Accessibility rating
Partially accessible

Establishment details

Number of reserved places

  • Reserved seat(s) for people with disabilities: : 2

Reserved seat identification

  • Using the panel and on the ground

Number of reserved places

  • Reserved seat(s) for people with disabilities: : 2

Reserved seat location

  • Near the entrance

Reserved seat size

  • Free width of at least 2.4 m
  • Free width of the side aisle on the side of at least 1.5 m

Reserved seat identification

  • Using the panel and on the ground

Type of parking

  • Outside

Number of reserved places

  • Reserved seat(s) for people with disabilities: : 2

Reserved seat size

  • Free width of at least 2.4 m
  • Restricted Side Aisle Clear Width : 1,1 m

Reserved seat identification

  • On the ground only

Pathway leading to the entrance

  • Accessible driveway leading to the entrance

Ramp

  • Maneuvering area at the top of the access ramp of at least 1.5 m x 1.5 m
  • Maneuvering area at the bottom of the ramp of at least 1.5 m x 1.5 m
  • Presence of a landing every 9 m
  • Landing area(s) : 1,1 m x 1,2 m
  • No anti-slip strip in contrasting color

Front door

  • Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
  • Free width of at least 80 cm
  • Door equipped with an electric opening mechanism

Vestibule

  • Vestibule at least 1.5 m deep and at least 1.2 m wide

2nd Entrance Door

  • Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
  • Free width of at least 80 cm
  • Door equipped with an electric opening mechanism

Front door

  • Double door

Elevator

  • Dimension of at least 0.80 m wide x 1.5 m deep
  • Free width of the door opening at least 80 cm

Staircase

  • Full-length continuous handrail

Counter

  • Reception desk
  • Information counter
  • Counter surface between 68.5 cm and 86.5 cm in height
  • Clearance under the counter of at least 68.5 cm

Signaling

  • Easily identifiable traffic sign(s)

Movement between floors

  • Elevator

Counter

  • Ticket counter

Door

  • single door
  • Difference in level between the exterior floor covering and the door sill : 1,3 cm
  • Free width of at least 80 cm
  • Presence of an electric opening mechanism

Washbasin

  • Clearance under sink : 66,3 cm above floor
  • Clearance depth under sink : 13 cm

Sanitary equipment

  • Bottom of mirror less than 1 m above floor

Accessible washroom(s)

  • Dimension of at least 1.5 m wide x 1.5 m deep
  • Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

Accessible toilet cubicle door

  • Free width of the door at least 85 cm

Accessible toilet stall grab bar(s)

  • Horizontal behind the bowl
  • Vertical right
  • At least 76 cm in length
  • Located : 90 cm above floor

Other components of the accessible toilet cubicle

  • Toilet Paper Dispenser : 1,05 cm above the floor

Sanitary equipment

  • Hand dryer far from the sink

Door

  • single door
  • Difference in level between the exterior floor covering and the door sill : 1,3 cm
  • Free width of at least 80 cm
  • Presence of an electric opening mechanism

Washbasin

  • Surface between 68.5 cm and 86.5 cm above the floor
  • Clearance under sink : 66,3 cm above floor
  • Clearance depth under sink : 13 cm

Accessible washroom(s)

  • Maneuvering space in front of the door at least 1.5 m wide x 1.5 m deep
  • Dimension of at least 1.5 m wide x 1.5 m deep
  • Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

Accessible toilet cubicle door

  • Free width of the door at least 85 cm

Accessible washroom bowl

  • Transfer area on the side of the toilet bowl : 82,8 cm

Accessible toilet stall grab bar(s)

  • Horizontal behind the bowl
  • Vertical right
  • At least 76 cm in length
  • Located : 90 cm above floor

Type of parking

  • Interior

flooring

  • Others : Métal

Number of reserved places

  • Reserved seat(s) for people with disabilities: : 4

Reserved seat size

  • Side aisle integrated into the reserved space

Additional information

    • There are officially 4 reserved places near the elevators: two on Deck 3 (doors A and B) and two others on Deck 5 (doors A and C). A ramp provides access to the elevator.

      Door

      • Free width of at least 80 cm
      • Difficult to use latch
      • Presence of an electric opening mechanism

      Area

      • Area at least 1.5 m wide x 1.5 m deep : 1,7 m wide x 2,2 m deep

      Interior maneuvering space

      • Restricted Maneuvering Space : 1,2 m wide x 1,2 meters deep

      Toilet bowl

      • Transfer zone on the side of the bowl of at least 90 cm
      • Toilet bowl seat : 50,5 cm

      Grab bar(s)

      • Horizontal to the right of the bowl
      • Horizontal behind the bowl
      • At least 76 cm in length
      • Located : 90 cm above floor

      Washbasin

      • Accessible sink

      Sanitary equipment

      • Raised Mirror Bottom : 1,03 m above the floor

      toilet paper dispenser

      • Toilet paper dispenser far from the toilet

      Additional information

        • To access the universal washroom, please ask for the keys at the ticket office.

          Door

          • Maneuvering space of at least 1.5 m wide x 1.5 m deep on each side of the door
          • Free width of at least 80 cm
          • Presence of an electric opening mechanism

          Area

          • Area at least 1.5 m wide x 1.5 m deep : 2 m wide x 2,4 m deep

          Interior maneuvering space

          • Maneuvering space at least 1.5 m wide x 1.5 m deep

          Toilet bowl

          • Center (axis) away from nearest adjacent wall : 55
          • Toilet bowl seat : 50 cm

          Grab bar(s)

          • Horizontal to the right of the bowl
          • Horizontal behind the bowl
          • At least 76 cm in length
          • Located : 90 cm above floor

          toilet paper dispenser

          • Toilet paper dispenser far from the toilet

          Additional information

            • To access the universal washroom, please ask for the keys at the ticket office.

              Payment

              • Removable Terminal
              • Circulation corridor leading to the counter of at least 92 cm
              • Maneuvering space located in front of the counter of at least 1.5 m in diameter
              • Counter surface : 92 cm above floor

              cafeteria counter

              • Counter surface : 89,4 cm above floor

              Tables

              • Table and fixed seat

              Internal trips

              • Circulation corridor of at least 92 cm
              • Maneuvering area of at least 1.5 m in diameter available

              Tables

              • Accessible table(s)

              Payment

              • Removable Terminal

              Internal trips

                Indoor circulation

                • Circulation corridor of at least 92 cm

                Cash counter

                • Counter surface : 107 cm above floor
                • Wireless or removable payment terminal

                Indoor circulation

                  • Boarding area : Matane / Godbout / Baie-Comeau
                  • Boarding ramp covered to protect against adverse weather
                  • Entrance: clear width larger than 80 cm
                  • Indoor bridge: service counter too high : 107 cm
                  • Indoor bridge: service counter: no clearance under the counter
                  • Indoor bridge: table between 68.5 cm and 86.5 cm high
                  • Indoor bridge: table: clearance under the table larger than 68.5 cm
                  • Indoor bridge: table: clearance width under the table larger than 76 cm
                  • Indoor bridge: table: clearance depth of more than 48.5 cm
                  • Indoor bridge: insufficient distance between benches : 55 cm
                  • Keroul Service Complice training

                  • Path of travel exceeds 92 cm

                    Additional information

                      • The door to the infirmary is accessible. If necessary, you can go to the Commissioner's office on Deck 6. There is an accessible toilet in the infirmary.

                        Pathway leading to the entrance

                        • Accessible driveway leading to the entrance

                        Front door

                        • single door
                        • Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
                        • Free width of at least 80 cm
                        • Door equipped with an electric opening mechanism

                        Vestibule

                        • Vestibule at least 1.5 m deep and at least 1.2 m wide

                        Additional information

                          • A 3 cm threshold between asphalt and concrete has formed in the driveway connecting the parking lot to the main parking lot door.
                          • The second entrance door after the vestibule has the same characteristics as the first.

                            Elevator

                            • Maneuvering space at least 1.5 m wide x 1.5 m deep located in front of the door
                            • Dimension : 1,5 m wide x 1,9 m deep
                            • Free width of the door opening at least 80 cm
                            • Braille control buttons
                            • No raised control button
                            • Voice synthesizer announcing the floors served
                            • Visual signal when the door is opened

                            Staircase

                            • No contrasting color bands on the nosing of the stairs

                            Counter

                            • Reception desk
                            • Counter surface between 68.5 cm and 86.5 cm in height
                            • Clearance under the counter of at least 68.5 cm
                            • Free width of clearance under the counter of at least 76 cm
                            • Clearance depth of at least 48.5 cm
                            • Wireless or removable payment terminal

                            Signaling

                            • Easily identifiable traffic sign(s)

                            Course without obstacles

                            • No obstruction

                            Movement between floors

                            • Elevator

                            Counter

                            • Ticket counter

                            Door

                            • single door
                            • Free width of at least 80 cm

                            Washbasin

                            • Accessible sink

                            Sanitary equipment

                            • Soap dispenser located between 1.05 m and 1.2 m above the floor
                            • Raised hand paper dispenser : 1,34 m above floor
                            • Raised hand dryer : 1,31 cm above floor

                            Changing table

                            • Raised handle : 141 m above floor

                            Urinal

                            • Maneuvering space in front of the urinal : 72 cm width x 120 cm deep
                            • Raised edge : 61 cm
                            • Grab bars on each side
                            • Horizontal grab bar above the urinal
                            • Grab Bar(s) Insufficient Length : 32 cm

                            Accessible washroom(s)

                            • Maneuvering space in front of the door : 1,07 m wide x 1,5 m deep
                            • Dimension of at least 1.5 m wide x 1.5 m deep
                            • Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

                            Accessible toilet cubicle door

                            • Free width of the door at least 85 cm

                            Accessible washroom bowl

                            • Transfer zone on the side of the toilet bowl of at least 87.5 cm

                            Accessible toilet stall grab bar(s)

                            • Located : 87 cm above floor

                            Signaling

                            • Accessible toilet room: signage

                            Door

                            • single door
                            • Maneuvering space of at least 1.5m wide x 1.5m deep on each side of the door / chicane
                            • Free width of at least 80 cm

                            Sanitary equipment

                            • Bottom of mirror less than 1 m above floor

                            Changing table

                            • Raised handle : 141 m above floor

                            Accessible washroom(s)

                            • Maneuvering space in front of the door : 1,07 m wide x 1,5 m deep
                            • Dimension : 1,47 m wide x 1,5 m deep
                            • Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

                            Accessible toilet cubicle door

                            • Free width of the door at least 85 cm
                            • Raised coat hook : 1,24 m above the floor

                            Accessible washroom bowl

                            • Transfer area on the side of the toilet bowl : 84,5 cm

                            Signaling

                            • Accessible toilet room: signage

                            Sanitary equipment

                            • Soap dispenser near the sink

                            • Access by the building: outside door sill too high : 4 cm
                            • Access by the building: door larger than 80 cm
                            • Access by the building: inside handle on the door (thumb-latch)

                            Pathway leading to the entrance

                            • Accessible driveway leading to the entrance

                            Front door

                            • single door
                            • Free width of at least 80 cm
                            • Opening requiring significant physical effort
                            • No electric opening mechanism

                            Vestibule

                            • Vestibule at least 1.5 m deep and at least 1.2 m wide

                            Ramp

                            • Fixed access ramp
                            • Uniform surface
                            • Maneuvering area at the top of the access ramp of at least 1.5 m x 1.5 m
                            • Maneuvering area at the bottom of the ramp of at least 1.5 m x 1.5 m
                            • Area of the landing(s) of at least 1.2 m x 1.2 m
                            • No anti-slip strip in contrasting color
                            • No difference in level between the ground and the ramp
                            • Accessible handrail

                            Front door

                            • Free width of at least 80 cm
                            • Exterior door handle located at : 116 cm above the ground

                            Additional information

                              • This fact sheet describes the access ramp to the Godbout River Station.
                              • The first section of the ramp is fixed, its inclination unchanging. It has a gentle slope. Its landings are every 10m.
                              • The second section of the ramp can have a variable incline, depending on the tides. A crew member is on hand to help passengers board if necessary.

                                Course without obstacles

                                • Clear width of the circulation corridor of more than 92 cm

                                Counter

                                • Information counter
                                • Accessible counter

                                Signaling

                                • Easily identifiable traffic sign(s)

                                Course without obstacles

                                • No obstruction

                                Counter

                                • Ticket counter

                                Door

                                • Maneuvering space of at least 1.5m wide x 1.5m deep on each side of the door / chicane
                                • Free width of at least 80 cm

                                Washbasin

                                • Accessible sink

                                Sanitary equipment

                                • Hand paper dispenser located between 1.05 m and 1.2 m above the floor

                                Accessible toilet cubicle door

                                • Free width of the door at least 80 cm
                                • Inside shackle handle

                                Other components of the accessible toilet cubicle

                                • Toilet Paper Dispenser : 100 cm above the floor

                                Signaling

                                • Accessible toilet room: signage

                                Other components of the accessible toilet cubicle

                                • Toilet paper dispenser far from the toilet

                                Door

                                • Maneuvering space of at least 1.5m wide x 1.5m deep on each side of the door / chicane
                                • Free width of at least 80 cm

                                Washbasin

                                • Clearance under sink : 65,5 cm above floor

                                Sanitary equipment

                                • Soap dispenser located between 1.05 m and 1.2 m above the floor
                                • Hand paper dispenser located between 1.05 m and 1.2 m above the floor

                                Urinal

                                • Fitted out for people with disabilities
                                • Raised edge : 53 cm

                                Accessible washroom(s)

                                • Dimension of at least 1.5 m wide x 1.5 m deep
                                • Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

                                Accessible toilet cubicle door

                                • Free width of the door at least 80 cm
                                • Door aligned with a clear space of : 1,1 m wide x 1,1 m deep in the cabin

                                Accessible washroom bowl

                                • Transfer zone on the side of the toilet bowl of at least 87.5 cm

                                Accessible toilet stall grab bar(s)

                                • Horizontal to the left of the bowl
                                • Horizontal behind the bowl
                                • At least 76 cm in length
                                • Located between 75 cm and 85 cm above the floor

                                Other components of the accessible toilet cubicle

                                • Toilet Paper Dispenser : 102 cm above the floor

                                Additional information

                                  • This washroom has a back support. However, this can be an obstacle to reaching the rear grab bar.

                                    Total number of places

                                    • Between 101 and 200 seats

                                    Presence of slope

                                    • Steep slop : 6 %

                                    Number of reserved places

                                    • No seating reserved for disabled persons

                                    Additional information

                                      • Decks #2 and #3 are parking lots. It is essential to inform the crew of your needs, as only Deck #3 provides access to an elevator to the Passenger Lounge.
                                      • The elevator is easily accessible via the pedestrian corridor (yellow) on Deck #3, which is 92 cm wide and has a gentle slope.

                                        Course without obstacles

                                        • Clear Width of Restricted Traffic Corridor : 88 cm

                                        Elevator

                                        • Dimension : 0,97 m wide x 1,6 m deep

                                        drinking fountain

                                        • Fitted out for people with disabilities

                                        • Path of travel into living room: clear width restricted : 88 cm
                                        • Living room: manoeuvring space with diameter of at least 1.5 m available

                                        Additional information

                                          • A few benches have been removed from various parts of the ship to create open spaces for wheelchair users. About 6 places available near tables.

                                            Door

                                            • Free width of at least 80 cm
                                            • Presence of an electric opening mechanism

                                            coat hook

                                            • Raised coat hook : 1,8 m above the floor

                                            Toilet bowl

                                            • Center (axis) away from nearest adjacent wall : 87 cm

                                            Grab bar(s)

                                            • Retractable left
                                            • Retractable right

                                            Washbasin

                                            • Clearance under sink : 65 cm

                                            toilet paper dispenser

                                            • Toilet paper dispenser far from the toilet

                                            Internal trips

                                            • Circulation corridor of at least 92 cm
                                            • Maneuvering area of at least 1.5 m in diameter available

                                            Payment

                                            • Removable Terminal

                                            cafeteria counter

                                            • Maneuvering space located in front of the counter : 1,32 m in diameter
                                            • Continuous tray slide

                                            Tables

                                            • Less than 25% of the tables are accessible.

                                            Additional information

                                              • The two refrigerators are too high: 1.4 m and 1.6 m from the floor.

                                                Indoor circulation

                                                • Maneuvering area present at least 1.5 m in diameter

                                                Displays

                                                • Majority of items at hand

                                                Cash counter

                                                • Counter surface : 106 cm above floor
                                                • No clearance under the counter
                                                • Fixed payment terminal : 80 cm above floor

                                                Indoor circulation

                                                • No obstruction

                                                Description

                                                The vessel F.-A. Gauthier makes the crossing as usual. During repairs, the relief vessel Saaremaa I provides the crossing.
                                                Crew members provide assistance when boarding, using the elevators and/or moving around the ship. It is essential to announce yourself before boarding and to indicate your needs to the dock attendants or the mooring operator. Announcing yourself does not guarantee priority boarding.
                                                The parking spaces provided on the ship for people with reduced mobility do not automatically allow wheelchair users access to the elevator. If the user does not announce himself, he will be parked among the other vehicles, without access to the elevator.
                                                As far as service animals are concerned, a member of the crew may ask you to accredit your animal.

                                                Contact details

                                                1410 Rue de Matane sur Mer, Matane, Québec

                                                877 787 7483,

                                                Visit the website