Accommodations

Hilton Lac-Leamy

Establishment assessed on

Accessibility rating
Accessible
Services and facilities for
Blind and low vision peopleDeaf and hard of hearing people
Good to know
  • Number of accessible rooms :19
  • Number of rooms :349

Establishment details

Valet service

    • More than 201 parking spaces
    • Gentle slope (less than 8%)
    • One or more reserved parking spaces : 30
    • Reserved parking spaces near the entrance

    Additional information

      • Parking A is surrounded by a sidewalk which does not have any curb ramp to get to the hotel. It is therefore preferable to use the 6 spaces in parking B.
      • Valet service is available at extra charge.

        • Reception counter too high : 115 cm
        • Reception desk: no clearance under the desk
        • 20 accessible floor(s) / 20 floor(s)
        • Elevator larger than 80 cm x 1.5 m
        • Elevator: door width larger than 80 cm
        • Drinking fountain accessible for handicapped persons
        • Drinking fountain not located in a alcove

        • Main entrance
        • Interlocking stone walkway to the entrance
        • Walkway to the entrance width: more than 1.1 m
        • Automatic Doors
        • The 2nd door is automatic

        • Accessible toilet room: no signage
        • Sink height: between 68.5 cm and 86.5 cm
        • Clearance under the sink: larger than 68.5 cm
        • No accessible urinal
        • 1 3
        • Accessible toilet stall: inadequate door clear width : 75,9 cm
        • Accessible toilet stall: space larger than 1.5 m x 1.5 m : 1,8 m x 1,5 m
        • Accessible toilet stall: manoeuvring space larger tham 1.2 mx 1.2 m
        • Accessible toilet stall: more than 87.5 cm of clear space area on the side
        • Accessible toilet stall: horizontal grab bar at the left
        • Accessible toilet stall: horizontal grab bar at right located between 84 cm and 92 cm from the ground
        • Accessible toilet stall: horizontal grab bar behind the toilet located between 84 cm and 92 cm from the ground

        • Accessible toilet room: no signage
        • Entrance: automatic door
        • Entrance: toilet room door opening towards inside
        • Sink height: between 68.5 cm and 86.5 cm
        • Clearance under the sink: larger than 68.5 cm
        • No accessible urinal
        • 1 7
        • Manoeuvring space larger than 1.5 m x 1.5 m in front of the toilet stall
        • Accessible toilet stall: narrow door clear width
        • Accessible toilet stall: door opening outside the stall
        • Accessible toilet stall: space larger than 1.5 m x 1.5 m : 1,83 m x 1,5 m
        • Accessible toilet stall: manoeuvring space larger tham 1.2 mx 1.2 m
        • Accessible toilet stall: more than 87.5 cm of clear space area on the side
        • Accessible toilet stall: horizontal grab bar at right located between 84 cm and 92 cm from the ground
        • Accessible toilet stall: horizontal grab bar behind the toilet located between 84 cm and 92 cm from the ground

        Additional information

          • The changing table is too high: 104 cm

            • Main entrance inside the building
            • All sections are accessible.
            • 100% of the tables are accessible.
            • Passageway between tables larger than 92 cm
            • Manoeuvring space diameter larger than 1.5 m available
            • Table height: between 68.5 cm and 86.5 cm
            • Table service available
            • Room service
            • Buffet between 68.5 cm and 86.5 cm
            • Passageway to the buffet larger than 92 cm
            • Manoeuvring space in front of the buffet

            • Passageway to the entrance clear width: larger than 92 cm
            • Entrance : No-step entrance
            • Entrance: door esay to open
            • Entrance: no automatic door
            • Entrance: door clear width larger than 80 cm
            • All sections are accessible.
            • 75% of the tables are accessible.
            • Passageway between tables larger than 92 cm
            • Manoeuvring space diameter larger than 1.5 m available
            • Table height: between 68.5 cm and 86.5 cm
            • Table service available
            • Bar counter too high : 106 cm
            • No clearance under the bar counter

            • Only one entrance available
            • All sections are accessible.
            • 100% of shop accessible
            • Manoeuvring space diameter larger than 1.5 m available
            • Displays height: less than 1.2 m
            • Cash stand is too high : 100 cm
            • Cash counter: no clearance

            Additional information

                • Only one entrance available
                • Entrance: door clear width larger than 80 cm
                • All sections are accessible.
                • 75% of shop accessible
                • Narrow manoeuvring space
                • Displays height: less than 1.2 m
                • Cash stand is too high : 100 cm
                • Cash counter: no clearance

                Additional information

                  • Accessible payement system.

                    • 75% of paths of travel accessible around swimming pool
                    • Near swimming pool: manoeuvring space with diameter of at least 1.5 m available
                    • Swimming pool: no equipment adapted for disabled persons
                    • Access to swimming pool : 7 steps

                    • Swimming pool inaccessible
                    • Reception counter too high : 100 cm
                    • Reception desk: no clearance under the desk
                    • 100% of paths of travel accessible around swimming pool
                    • Near swimming pool: manoeuvring space with diameter of at least 1.5 m available
                    • Swimming pool: no equipment adapted for disabled persons
                    • Access to swimming pool : 7 steps

                    • Access by the building: automatic door
                    • All sections are accessible.
                    • 100% of the tables are accessible.
                    • Passageway between tables larger than 92 cm
                    • Manoeuvring space diameter larger than 1.5 m available
                    • Table service available
                    • Buffet too high : 91 cm
                    • Clerance under the buffet larger than 68.5 cm

                    • Some sections are non accessible

                    Additional information

                        • Access to walking trail with obstacles : Seuil de 5 cm à la fin du pont.
                        • Walking trail on slight slope
                        • Walking trail on compacted stone dust
                        • Access to the beach with obstacles : Bordure de béton créant un seuil d'environ 3-5 cm selon l'emplacement.

                        • 4 4
                        • All sections are accessible.
                        • 100% of exercise room accessible
                        • Manoeuvring space diameter larger than 1.5 m available

                        Additional information

                          • Two training rooms are available to customers.

                            • 2 2
                            • Entrance: door esay to open
                            • Entrance: no automatic door
                            • Entrance: door clear width larger than 80 cm
                            • Lock: magnetic card
                            • Entrance: clear 2nd door width: 80 cm
                            • Entrance: 2nd door uneasy to open
                            • Entrance: the 2nd door is not automatic.
                            • Change room: 100% of paths of travel accessible
                            • Change room: manoeuvring space with diameter of at least 1.5 m available
                            • Lockers: latch between 90 cm and 1 m
                            • Lockers: latch difficult to use
                            • Lockers: removable bench in front

                            • Shower: no hand-held shower head
                            • Shower: no transfer bench available
                            • Shower: no grab bar on back wall
                            • Shower: no grab bar near faucets
                            • Shower: no grab bar on wall in front of faucets

                            • Toilet room: no directional signage
                            • Clear width of door restricted (between 76 and 79 cm)
                            • Toilet room: door opening to outside
                            • Small toilet room area : 1.46 m x 1.50 m
                            • Narrow manoeuvring clearance : 1.46 m x 1,5 m
                            • Narrow clear floor space on the side of the toilet bowl : 78 cm
                            • Toilet with no flush tank
                            • Flush toilet control: less than 1.2 n from the ground
                            • Horizontal grab bar at left of the toilet height: between 84 cm and 92 cm from the ground
                            • Horizontal grab bar at left of the toilet height: between 84 cm and 92 cm
                            • Sink height: between 68.5 cm and 86.5 cm
                            • Clearance under the sink: larger than 68.5 cm

                            • Access to sauna: no step
                            • Sauna: external controls between 40 cm and 1.2 m from ground or floor
                            • Sauna: surface area exceeds 1.5 m x 1.5 m
                            • Sauna: built-in bench
                            • Sauna: no grab bar

                            Driveway leading to the entrance

                            • Carpet flooring

                            Interior entrance door

                            • Restricted clear width
                            • Flashing doorbell

                            Indoor circulation

                            • Maneuvering space of at least 1.5 m in diameter
                            • Circulation corridor of at least 92 cm

                            Bed(s)

                            • Top of the mattress between 46 cm and 50 cm above the floor
                            • No clearance under the bed
                            • Transfer area on the side of the bed : 90 cm
                            • Maneuvering area on the side of the bed : 90 cm x 1,5 m
                            • Transfer area between beds : 87 cm

                            Wardrobe / Coat hook

                            • No door handle
                            • Rod less than 1.3 m above the floor

                            Work desk

                            • Clearance under desk : 62,9 cm above the floor

                            Bed(s)

                            • 2 beds
                            • Queen-size bed

                            Additional information

                              • The two beds have two different heights: one at 50.8 cm with a transfer zone of 87.9 cm, and the other at 60 cm.

                                Front door

                                • Outward opening door
                                • Clear Width : 81 cm
                                • Exterior door handle located at : 104 cm above the ground
                                • Interior door handle located at : 104 cm above the ground

                                Interior maneuvering area

                                • Maneuvering area : 1,99 m width x 1,48 m depth

                                Toilet bowl

                                • Transfer area on the side of the bowl at least 90 cm wide x 1.5 m deep

                                Grab bar to the right of the toilet

                                • Horizontal grab bar

                                Grab bar behind the toilet

                                • A horizontal grab bar

                                Sink

                                • Maneuvering area in front of the sink at least 80 cm wide x 1.2 m deep
                                • Surface located at a height between 68.5 cm and 86.5 cm above the ground
                                • Height of clearance under sink : 72,9 cm
                                • Depth of clearance under sink : 20 cm for the knees and 47 cm for feet
                                • Faucets located at a distance of : 52 cm from the edge of the sink

                                Sanitary equipment

                                • Bottom of the mirror at a height of : 1,14 m above ground

                                Shower

                                • Clear width of entrance : 83,9 cm
                                • Area of : 88 cm x 153 cm
                                • Shower-telephone hose : 1,4 m length
                                • Transfer bench at a height of : 48 cm from the bottom of the shower

                                Shower: grab bar on left side wall

                                • No grab bar

                                Shower: grab bar on right side wall

                                • Horizontal, oblique or L-shaped bar
                                • Length : 61 cm
                                • Lower end located at : 78,5 cm above the ground

                                Shower: grab bar on the wall facing the entrance

                                • Horizontal, vertical or oblique bar
                                • Length horizontal element : 91 cm
                                • Horizontal element located between 75 cm and 87 cm above the ground

                                Driveway leading to the entrance

                                • Carpet flooring

                                Interior entrance door

                                • No electric opening mechanism
                                • Lock with magnetic card
                                • Flashing doorbell

                                Indoor circulation

                                • Maneuvering space of at least 1.5 m in diameter
                                • Circulation corridor of at least 92 cm

                                Bed(s)

                                • Mattress Top : 57,5 cm above floor
                                • Maneuvering area on the side of the bed at least 1.5 m wide x 1.5 m deep

                                Wardrobe / Coat hook

                                • No door handle

                                Work desk

                                • Clearance under desk

                                Devices

                                • Audible and flashing fire system

                                Possibility of moving the furniture at the request of the customer

                                • Furniture can be moved as needed

                                Bed(s)

                                • 1 bed
                                • King-size bed
                                • Transfer zone on side of bed exceeds 92 cm

                                Orders

                                • Flashing doorbell

                                Devices

                                • No vibrating alarm clock

                                Additional information

                                  • The king bed is 57.5 cm high, with no headroom underneath.

                                    Pathway leading to the entrance

                                    • Circulation corridor at least 1.1 m wide
                                    • Non-slip floor covering

                                    Front door

                                    • single door
                                    • Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
                                    • Outward opening door
                                    • Door latch difficult to use
                                    • No electric opening mechanism

                                    Interior maneuvering area

                                    • Maneuvering area at least 1.5 m wide x 1.5 m deep

                                    Toilet bowl

                                    • Center (axis) located at : 44,8 cm from the nearest adjacent wall
                                    • Transfer area on the side of the bowl at least 90 cm wide x 1.5 m deep

                                    Grab bar to the right of the toilet

                                    • Horizontal grab bar
                                    • Length of at least 76 cm

                                    Grab bar behind the toilet

                                    • A horizontal grab bar
                                    • Length of at least 60 cm

                                    Sink

                                    • Faucets located at a distance of : 55 cm from the edge of the sink

                                    Bath

                                    • Height rim of : 52 cm from the ground

                                    Bath: grab bar on left side wall

                                    • Length : 63 cm
                                    • Located at a horizontal distance of : 33 cm from the edge of the bath

                                    Bath: grab bar on right side wall

                                    • Horizontal, oblique or L-shaped bar
                                    • Length : 34 cm

                                    Bath

                                    • No telephone showerhead

                                    Counter

                                    • Counter surface : 110 cm above floor

                                    Additional information

                                      • Massage rooms are not accessible.

                                        Door

                                        • Inward opening door
                                        • Insufficient clear width : 74,5 cm

                                        Area

                                        • Area at least 1.5 m wide x 1.5 m deep : 1,73 m wide x 2,34 m deep

                                        Toilet bowl

                                        • No transfer zone on the side of the bowl

                                        Grab bar(s)

                                        • Horizontal to the right of the bowl
                                        • Located : 91 cm above floor

                                        Door

                                        • Inward opening door
                                        • Insufficient clear width : 74,5 cm

                                        Accessible washroom(s)

                                        • No toilet cabin equipped for disabled people

                                        Driveway leading to the entrance

                                        • Carpet flooring

                                        Interior entrance door

                                        • single door
                                        • Free width of at least 80 cm
                                        • No electric opening mechanism

                                        Indoor circulation

                                        • Maneuvering space of at least 1.5 m in diameter
                                        • Circulation corridor of at least 92 cm

                                        Orders

                                        • Switch near the entrance less than 1.2 m above the floor

                                        Bed(s)

                                        • No clearance under the bed
                                        • Maneuvering area on the side of the bed : 90 cm x 1,5 m
                                        • Transfer area between beds : 87 cm

                                        Work desk

                                        • Clearance under desk : 63 cm above the floor

                                        Devices

                                        • Audible and flashing fire system

                                        Possibility of moving the furniture at the request of the customer

                                        • Furniture can be moved as needed

                                        Orders

                                        • Flashing doorbell

                                        Devices

                                        • No vibrating alarm clock

                                        Front door

                                        • Outward opening door
                                        • Free width of at least 80 cm

                                        Toilet bowl

                                        • Transfer area on the side of the bowl at least 90 cm wide x 1.5 m deep

                                        Grab bar behind the toilet

                                        • A horizontal grab bar

                                        Sink

                                        • Surface located at a height between 68.5 cm and 86.5 cm above the ground
                                        • Height of clearance under sink : 73 cm
                                        • Depth of clearance under sink : 20 cm for the knees and 47 cm for feet

                                        Bath

                                        • Shower bath
                                        • Height rim of : 33,2 cm from the ground
                                        • No non-slip bottom or non-slip bath mat available
                                        • Bath bench available on request

                                        Bath: grab bar on left side wall

                                        • Horizontal, oblique or L-shaped bar
                                        • Length : 61 cm

                                        Bath: grab bar on right side wall

                                        • Horizontal, oblique or L-shaped bar
                                        • Length : 30 cm

                                        Bath: grab bar on the wall facing the entrance

                                        • Horizontal or L-shaped bar
                                        • Length : 0,61 m

                                        Additional information

                                          • Liquid soap, shampoo and conditioner are at a height of 1.34 m in the bath/shower.

                                            Driveway leading to the entrance

                                            • Carpet flooring
                                            • Free width of at least 1.1 m

                                            Interior entrance door

                                            • Maneuvering space of at least 1.5 m x 1.5 m
                                            • single door
                                            • Free width of at least 80 cm
                                            • No electric opening mechanism
                                            • Lock with magnetic card
                                            • Flashing doorbell

                                            Indoor circulation

                                            • Maneuvering space of at least 1.5 m in diameter
                                            • Circulation corridor of at least 92 cm

                                            Bed(s)

                                            • Mattress Top : 57,5 cm above floor

                                            Wardrobe / Coat hook

                                            • No door handle

                                            Work desk

                                            • Clearance under desk : 63 cm above the floor

                                            Devices

                                            • Telephone with volume control or indicator light
                                            • Audible and flashing fire system

                                            Possibility of moving the furniture at the request of the customer

                                            • Furniture can be moved as needed

                                            Bed(s)

                                            • 1 bed
                                            • King-size bed
                                            • Transfer zone on side of bed exceeds 92 cm

                                            Orders

                                            • Flashing doorbell

                                            Devices

                                            • No vibrating alarm clock

                                            Additional information

                                              • The king bed is 57.5 cm high, with no headroom underneath.

                                                Pathway leading to the entrance

                                                • Circulation corridor at least 1.1 m wide
                                                • Accessible flooring

                                                Front door

                                                • single door
                                                • Outward opening door
                                                • Door latch difficult to use
                                                • No electric opening mechanism

                                                Toilet bowl

                                                • Transfer area on the side of the bowl at least 90 cm wide x 1.5 m deep

                                                Grab bar to the right of the toilet

                                                • Horizontal grab bar
                                                • Length of at least 76 cm

                                                Grab bar behind the toilet

                                                • A horizontal grab bar
                                                • Length of at least 60 cm

                                                Sink

                                                • Surface located at a height between 68.5 cm and 86.5 cm above the ground
                                                • Height of clearance under sink : 73 cm
                                                • Depth of clearance under sink : 20 cm for the knees and 47 cm for feet
                                                • Faucets located at a distance of : 55 cm from the edge of the sink

                                                Bath

                                                • Shower bath
                                                • Clear area in front of the bath at least 80 cm deep over the entire length of the bath
                                                • Height rim of : 33,2 cm from the ground
                                                • No non-slip bottom or non-slip bath mat available
                                                • Bath bench available on request

                                                Bath: grab bar on left side wall

                                                • Horizontal, oblique or L-shaped bar
                                                • Length : 61 cm
                                                • Located at a horizontal distance of : 50 cm from the edge of the bath

                                                Bath: grab bar on right side wall

                                                • Horizontal, oblique or L-shaped bar
                                                • Length : 30 cm
                                                • Located at a horizontal distance of : 50 cm from the edge of the bath

                                                Bath: grab bar on the wall facing the entrance

                                                • Horizontal or L-shaped bar
                                                • Length : 0,61 m

                                                Additional information

                                                  • Liquid soap, shampoo and conditioner are at a height of 1.34 m in the bath/shower.
                                                    Contact details

                                                    3, boulevard du Casino, Gatineau, Québec

                                                    819 790 6444, 866 488 7888,

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